I placed an order for three items. I received "them" I guess. The engraver didn't work, the beads were smaller then I thought they were supposed to be and the epoxy resin mold set was a complete bust. The engraver was refunded the beads I decided to keep and work it out, but when it came to the mold set. I was told that I needed to send a copy of the shipping label in order to get a fund. I was on my way out of town when I checked the mail. I opened the package and it look a little strange, but I didn't compare the items to the order until after I got back home. I was denied a refund of a little less than $15 and got to keep a pieces of bull$#*!. Do not bother with them my nine year old said I could've told you not to order from them they have bad reviews everywhere. The picture on the left is what I received. The picture on the right is what I was supposed to receive.