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Peter Y.

Smithton Australia

Contributor Level

Total Points
161

2 Reviews by Peter

  • Booking.com

9/14/23

Can you trust Booking.com to have your best interest in heart.
We have just finished a trip using Booking.com and mostly it worked fine but beware, 'not all that glitters is gold'.
We booked ten spots and of the ten, three were excellent (on ground floor), three were very good (1st and 2nd floors) and three were good (second floor). But if you want to ruin a 'once in a lifetime' trip of a lifetime then all you need is one that was no good.
The problem is that the places can put whatever they wish on the Booking.com site and as far as I can tell Booking.com do not check and see if the property listed is fit for purpose.
Example: the very last property that we had booked was a unit, we were able to cancel beforehand for free and if we left it till the last day we would be refunded half of what we had paid in advance, we never got anything back and Booking.com just threw up their hands and said "leave them a bad review", they never post the bad reviews just the good ones so nobody will ever know.
Just to inform my wife and I are 67-year-old pensioners and I have leg, knee and feet problems. The premises involved was an older premises (which is not a problem) the problem was that it was on the second (top) floor, it had a dark narrow staircase that was almost straight up almost a ladder construction with wider rungs so it could be called a staircase. It would be very difficult for a young fit person to scale with luggage let alone 2 older persons. Also I had stipulated that I required parking and was advised there were parking squares on the street.
The premises was on the junction of 2 very narrow roads and there were NO parking spaces anywhere. We saw this and contacted the owner immediately and canceled, we never even entered the premises, we were not able or wanted to get up the stairs.
My contention is that if Booking.com were making money by promoting these places that they would make sure that they live up to what the suppliers says or in this case DO NOT SAY and if not then all or at least a large portion of monies paid should be recouped by Booking.com and refunded.
We were lucky that at least the majority were good but the question remains can you trust Booking.com to have your best interest in heart. I do not believe so.
What use is the ability to cancel in advance it you don't know what the place is like?

Service
Value
Quality
  • Wish

9/21/19

On 20/09/2019, I purchased New product Original Bluedio H+ Bluetooth Headphone Headset from Wish.com Website. As a test I tried about 10 items all had the same result.

The website is misleading and in my opinion is a scam, using false advertising to sucker in people. The sales pitch that the item is "Free and only pay postage" is false and misleading.

In the fine print there is a statement that reads "Limited Quantity Deal: Only 1 offered at this price per day. First transaction that is fully processed will get the item. You will be notified in 24 hours if you were the first purchaser. All others will receive a full refund." is a total lie. I have attempted to buy another four different items and all have come back saying "Limited Quantity Deal: Unfortunately, your purchase was not fully processed in time to get this item at this price. We were unable to fulfill this order." I placed the order and paid for it about 24 hours before.

You've managed to take the funds out of my account immediately yet I am advised that it my take 14 working day to get my refund. Question: How many people wouldn't bother to go through the hoops to get the refund (assuming it comes anyway)? You have a large number of these scams on the website.

SAVE YOUR MONEY AND TIME... Wish.com IS A ***SCAM***

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