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Watch Repairs USA

Overview

Watch Repairs USA has a rating of 3.5 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Repairs USA most frequently mention and timely manner. Watch Repairs USA ranks 8th among Watch sites.

service
59
value
49
shipping
47
returns
35
quality
45
This company responds to reviews on average within 0 days
How would you rate Watch Repairs USA?
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Maryland
1 review
0 helpful votes
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Expert clock repair
January 5, 2025

Lee, clocksmith, completely overhauled and restored circa 1825 American grandfather tall case clock. Picked unit up at residence and returned on completion. Great job…works perfectly. Watch Repairs USA most highly recommend. Lee is a perfectionist. And owner is easy to work with.

Date of experience: December 26, 2024
Florida
1 review
0 helpful votes
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The total time shipping, repairing and returned was excellent. Looked like new when I received it back. This was a 200M watch that I used for diving over the past many many years. I understand that You noted that I should not use this watch for any water activities due it's age, warn parts and knowing that no one can guarantee the repair for water activities. I agreed with you... With that said, I have been on 6 dives (open ocean) to 100 feet and many snorkeling trips with no issues what so ever.Excellent repair.

Date of experience: December 30, 2024
Washington
1 review
0 helpful votes
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Don't Hesitate
December 27, 2024

It is uncomfortable to send a valuable and favorite watch off in the mail for service. I have used Watch Repair USA more than once with excellent results. Estimates and completion are timely.
If you are considering this shop, don't hesitate.

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
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Excellent service and results!
January 5, 2025

I sent 4 vintage Hamilton electric watches to Watch Repairs USA to receive attention to battery changes and related repairs. They analyzed each watch and sent me an estimate for each and the total for all four. I agreed to the amount and about a month later received the watches in fine running order. I am very pleased with the results and Watch Repairs USA's service. I will use again.

Date of experience: December 26, 2024
Washington
1 review
0 helpful votes
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Great experience
December 30, 2024

I had a seamless experience. The communication was prompt and accurate. My watch was ready and delivered as estimated and my wife's watch is working perfectly, she absolutely loves it. Top notch transaction 👍

Date of experience: December 20, 2024
New Hampshire
1 review
0 helpful votes
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Revue Thommen
December 30, 2024

The watch was repaired / reconditioned and it is perfect now. I am very pleased, and it was a nice watch, so I wanted to get it fixed. They are the experts. And I would send my broken watches there for repair always.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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Very Satisfied
January 5, 2025

The shipping process was simple and secured with tracking both ways and my watch is working great afterward. Very happy and I would use the service again in the future!

Date of experience: December 26, 2024
District of Columbia
1 review
0 helpful votes
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Best Watch Repair
December 12, 2024

Our jewelry store recommended Watch Repairs USA. The Watch was a Geneve Raymond Weil. The repair process took several weeks of extensive work. The Watch looked and worked better than new when we received back in the mail. I highly recommend them.

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Extremely Satisfied
January 8, 2025

My Rado watch was in dire need of routine maintenance. Watch Repairs USA provided excellent, reasonably affordable and prompt service.

Date of experience: December 29, 2024
Virginia
1 review
0 helpful votes
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Awesome
January 1, 2025

I am very impressed with the outcome! I had a vintage watch sent here in which it was not working! Came back like it was brand new

Date of experience: December 22, 2024
New York
1 review
0 helpful votes
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Had my Raymond Weil watch repaired and completely
Rebuilt. I wasn't 100% certain it would be right because previously it was repaired numerous times and never lasted longer than a week. I received an estimate and authorized the repair. Received it back in june and to date still working great. Very Happy

Date of experience: November 30, 2024
Florida
1 review
0 helpful votes
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Repaired my watch when no one else could
December 31, 2024

My watch was damaged during a storm surge. It took a while but they repaired it. I would use them again

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
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If I had to do it all over again? Would I?
January 2, 2025

YES. I would. Awesome. You sent me a brand new watch! Negative but….I'm saying you did a "brand new" job. This looks as new. Thank you.

Date of experience: December 23, 2024
District of Columbia
1 review
0 helpful votes
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I am disappointed in the costly service.
December 11, 2024

My watch clasp is too tight (it worked well before servicing), the daily date change is not working properly, and the watch, although an old one, was not polished/cleaned well before being returned to me.

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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Expensive, but worth it
January 2, 2025

So it cost more to fix it than the original cost of the watch, but worth it for sentimental reasons.

Date of experience: December 23, 2024
Texas
1 review
0 helpful votes
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Perfect Repair!
December 10, 2024

I received an acknowledgment, via email, when the watch was received by Watch Repairs USA. I was also provided with an estimate as to what was necessary to repair. Once I gave approval, I was then kept informed of the progress and an expected date for completion of repair and shipment of my watch. The watch was returned to me in excellent, running condition.

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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Multiple repairs
December 7, 2024

3 watches sent for service, a Gruen, a tag and an omega. The service was carried out, and the watches function as if new.
Customer care and information was excellent.
The process of shipping etc. was easy to do.

Date of experience: November 27, 2024
Texas
1 review
0 helpful votes
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Excellent job and quick service.
January 6, 2025

The website & service was easy to use. Prices are very fair and I would definitely recommend.

Date of experience: December 27, 2024
New Jersey
1 review
0 helpful votes
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Swiss Army repair
January 3, 2025

Very satisfied. Watch is like new again. Have had no issues with it continue to properly operate.

Date of experience: December 24, 2024
Oklahoma
1 review
0 helpful votes
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Great Service!
December 7, 2024

My beautiful watch was restored and now works like a dream. I greatly appreciate the prompt service.

Date of experience: November 27, 2024