Watch Repairs USA has a rating of 3.5 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Repairs USA most frequently mention and timely manner. Watch Repairs USA ranks 8th among Watch sites.
Lee, clocksmith, completely overhauled and restored circa 1825 American grandfather tall case clock. Picked unit up at residence and returned on completion. Great job…works perfectly. Watch Repairs USA most highly recommend. Lee is a perfectionist. And owner is easy to work with.
The total time shipping, repairing and returned was excellent. Looked like new when I received it back. This was a 200M watch that I used for diving over the past many many years. I understand that You noted that I should not use this watch for any water activities due it's age, warn parts and knowing that no one can guarantee the repair for water activities. I agreed with you... With that said, I have been on 6 dives (open ocean) to 100 feet and many snorkeling trips with no issues what so ever.Excellent repair.
It is uncomfortable to send a valuable and favorite watch off in the mail for service. I have used Watch Repair USA more than once with excellent results. Estimates and completion are timely.
If you are considering this shop, don't hesitate.
I sent 4 vintage Hamilton electric watches to Watch Repairs USA to receive attention to battery changes and related repairs. They analyzed each watch and sent me an estimate for each and the total for all four. I agreed to the amount and about a month later received the watches in fine running order. I am very pleased with the results and Watch Repairs USA's service. I will use again.
I had a seamless experience. The communication was prompt and accurate. My watch was ready and delivered as estimated and my wife's watch is working perfectly, she absolutely loves it. Top notch transaction 👍
The watch was repaired / reconditioned and it is perfect now. I am very pleased, and it was a nice watch, so I wanted to get it fixed. They are the experts. And I would send my broken watches there for repair always.
The shipping process was simple and secured with tracking both ways and my watch is working great afterward. Very happy and I would use the service again in the future!
Our jewelry store recommended Watch Repairs USA. The Watch was a Geneve Raymond Weil. The repair process took several weeks of extensive work. The Watch looked and worked better than new when we received back in the mail. I highly recommend them.
My Rado watch was in dire need of routine maintenance. Watch Repairs USA provided excellent, reasonably affordable and prompt service.
I am very impressed with the outcome! I had a vintage watch sent here in which it was not working! Came back like it was brand new
Had my Raymond Weil watch repaired and completely
Rebuilt. I wasn't 100% certain it would be right because previously it was repaired numerous times and never lasted longer than a week. I received an estimate and authorized the repair. Received it back in june and to date still working great. Very Happy
My watch was damaged during a storm surge. It took a while but they repaired it. I would use them again
YES. I would. Awesome. You sent me a brand new watch! Negative but….I'm saying you did a "brand new" job. This looks as new. Thank you.
My watch clasp is too tight (it worked well before servicing), the daily date change is not working properly, and the watch, although an old one, was not polished/cleaned well before being returned to me.
So it cost more to fix it than the original cost of the watch, but worth it for sentimental reasons.
I received an acknowledgment, via email, when the watch was received by Watch Repairs USA. I was also provided with an estimate as to what was necessary to repair. Once I gave approval, I was then kept informed of the progress and an expected date for completion of repair and shipment of my watch. The watch was returned to me in excellent, running condition.
3 watches sent for service, a Gruen, a tag and an omega. The service was carried out, and the watches function as if new.
Customer care and information was excellent.
The process of shipping etc. was easy to do.
The website & service was easy to use. Prices are very fair and I would definitely recommend.
Very satisfied. Watch is like new again. Have had no issues with it continue to properly operate.
My beautiful watch was restored and now works like a dream. I greatly appreciate the prompt service.
Answer: They are a real company, just a horrible and unethical one
Answer: Watch Repairs USA is responsible to actually repair the watch and send it back. As of today Watch Repair USA has my money AND my Watch. It was sent on February 27,2020. Today is August 3rd 2020. I filled everything out correctly and got the first e-mail saying my watch and order was received. The 'STATUS'has remained unchanged for 4+ months as çheck back or we will send you an e-mail for the update. SO far NOTHING and no reply from the company to my e-mail inquiries. SO can't blame the customer for this. Sounds like THEFT to me!