Gary B.

Orderde flowers to be sent to friend in Paris. As I clicked out of PAY page, a splash showed quickly that the PARIS address was changed to my address in LOS ANGELES. Trying to get a hold of any Support was BY FloraQueen design IMPOSSIBLE! No phones, no direct link e-mails came back as mailer daemons. As a result, the 'TIME'allowed for a refund was well past, amnd the flowers 'SHIPPED' before I heard back. Once shipped, their policy is NO REFUND. So they waited to reply until AFTER SHIPPED so NO refund. Then they CANCELLED the shipment and gave me a VOUCHER for the COST. Then, everytime I accessed the site, all the flowers that were in the $34'to $80 range were in $100 -$! 40 range. I waited a few weeks until a new add came to my inbox. I clicked that link and saw the $34-$80 range flowers. Tried to rebuy my originals, NOT AVAILABLE in THE US. OK, so I put in another selection for about the same amount, maybe a little less. NO PLACE TO ENTER the VOUCHER, only credit card or PAYPAL. I read a review of someone who had a similar issue, and FLoraQueen CHARGED their CREDIT CARD the FULL AMOUNT, and never honored the VOUCHER! THEY ARE NOTHING LESS THAN CROOKS! DON'T USE THEM! IF you do, USE AT YOUR OWN PERIL.

Sent my guess watch for battery and repair 2/28/2020. Repair status remains unchanged as of today 8/3/2020. One or 2 e-mails from them about 4 months ago claiming Covid-19 as the reason. Since then, no return e-mails, no status updates, no watch. They have my Money and MY Watch. I call that THEFT. What do you call it? 0 stars If I could.