Jack P.

My experience is exactly like everyone else's -- lured in by a professional looking website. Paid in advance enormous amount for watch to be repaired. Then, no communication for months. After I reached out asking for updates, I was multiply mislead with inconsistent stories about the status of repairs. Weeks and weeks go by. Emails and calls are unanswered or ignored. I have recently filed complaints with the BBB and the NY AG office, and disputed the charge with my credit card. This is -- at best -- the worst and rudest company I have ever had the displeasure of patronizing, and more likely, an outright scam organization.