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WalgreensReviews 775

2.3

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Walgreens Reviews Summary

Walgreens has a rating of 2.3 stars from 775 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.

service
171
value
140
shipping
83
returns
71
quality
126

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PS
11 reviews
9 helpful votes
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Really easy to find what you want and fast shipping

Date of experience: May 10, 2016
New York
2 reviews
3 helpful votes
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I found a price of $6.94 on the GoodRx website in April. I printed out the card, had my doctor order the prescription at Walmart in Fishkill NY, but when I went to pick it up I was told that it would cost $37.00. They said "do you want it or not" so I had to take it because with the new law regarding electronic prescriptions I couldn't take it to another pharmacy. GoodRx is great when it works. Walmart (which is usually a good pharmacy) cannot be trusted to live up to the price quotes.

Date of experience: May 3, 2016
Illinois
24 reviews
24 helpful votes
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... and easily found the info on the Pharmacydrug I was looking for; Walgreens's & Walmart's Pharmacy website(s) can't hold their pants up compared to this website!

Date of experience: April 28, 2016
Florida
4 reviews
2 helpful votes
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Walgreens will not take your coupon and charge you FULL price. No mercy being disabled
I can't find anything in writing nor will the corporate office confirm

Date of experience: April 23, 2016
Texas
6 reviews
2 helpful votes
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The best
April 19, 2016

I go to Walgreens in Gold Canyon AZ, there is nothing I cannot find there, the staff is so helpful they go out of their way to help you. And I buy on line also, never had a problem. I also use it for passport photos, and I have had an awesome experience. Even in cases where the passport photo was not the normal US, they went, oh gosh a mile away to make it happened so if would be the measurement required. O gosh I go there all the time because I considered it to be just great

Date of experience: April 19, 2016
Florida
11 reviews
23 helpful votes
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Walgreen's is great.
April 13, 2016

Walgreen's is one of my go to pharmacies. Good enough selection and prices for a quick in and out trip. Much better than a convenience store, but not as big and slow as going to a Walmart. Pharmacy is always on top of things as well.

Date of experience: April 13, 2016
California
11 reviews
19 helpful votes
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But customer service is great! Drugstore.com and Beauty.com are owned by 1 company (or something like that where I could buy things from both sites in one Basket). It gets confusing when I buy things from both places and use a coupon code from one of them. Luckily, customer service has been very quick at resolving problems that have come up. I don't worry about poor customer service when I shop here. That comfort level makes me want to shop here.

Date of experience: April 12, 2016
Canada
2 reviews
1 helpful vote
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Like it
April 12, 2016

This is a drug store where you can find almost everything you need. The shipping is very fast. Wouldn't mind to get bigger discounts though

Date of experience: April 12, 2016
California
1 review
0 helpful votes
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I have used VisionDirect for a few years now. I've never had a problem with my order. Only two times have I needed to call customer service, and both times I was pleasantly surprised by the clarity, courtesy, and helpfulness of the two reps.

Date of experience: April 8, 2016
New York
3 reviews
4 helpful votes
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Easy to transcat
April 7, 2016

Thank you for making my life and my family's so much easier.

Date of experience: April 7, 2016
Georgia
30 reviews
11 helpful votes
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Sales people
April 6, 2016

I love going to Walgreen the sales people are all ways so nice there if you going there a lot they get to know you and will call you by name when you go in

Date of experience: April 6, 2016
Virginia
5 reviews
12 helpful votes
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Really good
April 5, 2016

Really good site to find all of the information you can want

Date of experience: April 5, 2016
California
2 reviews
18 helpful votes
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It won't allow me to give a business a 5* rating. Which is frustrating. If site jabber is legit, why is it forcing people to give false 1* ratings. I would like for this review to have been of Amazon. Which I love btw. I will be dropping Prime because they took out the 2 day delivery for Prime members. Well everyone actually. 2 day shipping does not mean 2 day delivery. I have to pay for 1 day shipping to get anything sooner than 5 days. Which means I will probably be buying a lot of stuff from other sites. Instead of buying every little thing from Amazon. Because it's faster. And I have found that I can get stuff like tablets a lot cheaper from Game Stop. Who knew. If I'd of known. Which if they hadn't removed my only Prime benefit I used, I never would have known. But I will always be an Amazon customer. They have awesome customer service. I have bought and returned 3 tablets in less than a month. Each time they gave me an advanced refund. Meaning they refunded my money before I even sent the items back. Which is awesome. That means I don't have to wait to buy my next item. They also pay return shipping and give you the option to choose to have UPS pick up the return from your home. And they set it up. No printing your label. And if you have to have a label because UPS pickup is not available, they will mail you a label if you do not have a printer. So returns are hassle free. Customer service is usually friendly. I have run into the typical shouldn't deal with the public types. But they aren't the norm. More often than not, their representatives are helpful and curtious.

Date of experience: March 31, 2016
GB
10 reviews
72 helpful votes
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Always had a great shopping experience and love the site as it is sp easy to navigate

Date of experience: March 29, 2016
New Jersey
1 review
1 helpful vote
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Horrid
March 10, 2016

This local Walgreens is a mess. Disorganized, poorly trained staff and dirty. People hanging out by counter chatting with front end staff. Picking up medicine three days after request and being told it was put back already. Always having to wait. Frustrating, until I took my money elsewhere.

Date of experience: March 10, 2016
Washington
11 reviews
21 helpful votes
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Not that great
March 8, 2016

Stopped ordering from them two years ago when my order arrived literally 'frozen'. Frozen shampoo, frozen skin cleaners.
I contacted them, and they basically told me 'it's winter'.

Date of experience: March 7, 2016
BN
6 reviews
12 helpful votes
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Fast shipping
March 7, 2016

Love to shop at drugstore and i wish i can purchase all the beauty items there.

Date of experience: March 7, 2016
India
14 reviews
4 helpful votes
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Nice
February 27, 2016

Today it is very important that one can get this facility sitting at home so I really appreciate it

Date of experience: February 27, 2016
Philippines
4 reviews
0 helpful votes
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Quality guranteed
February 26, 2016

We usually buy medicine here. The service is trustworthy and approachable.

Date of experience: February 26, 2016
California
6 reviews
7 helpful votes
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Very satisfied
February 16, 2016

Very fast service. I like the same day pick of custom made products! You can't find any company with that kind of service and quality of there products. Thank you Walgreens

Date of experience: February 16, 2016