Vivid Racing has a consumer rating of 1.76 stars from 80 reviews indicating that most consumers are generally dissatisfied with their purchases. Vivid Racing also ranks 25th among Car Racing sites. The most common issues with Vivid Racing are around shipping times, which tend to take longer than expected by some customers.
No positive highlights yet
Got in contact with James McKibben to get a set of BBS FI-R for my M2 Competition. Just took a couple messages back and forward to finalize the details. Once all settled he sent me a quick invoice, paid and the set was on its way to me within a couple days. Also had them order a set of new BBS Carbon centers which where drop shipped from BBS directly even quicker. No hassles, great communication and the set came in perfect shape.See positive reviews
We purchased a Warn bumper and the sales post on their website. They sell parts that are purposely mis-represented on the photos and title. When you reach out to let them know they clearly sent the wrong part sent, they hide behind their policy and deny a full refund saying they are not responsible for what the manufacturer advertises on their products. This is clearly false advertisement and deceitful sales techniques.See critical reviews
Tip for consumers: Caveat Emptor = Buyer Beware! Best tip you've gotten in a bit,promise!
Tip for consumers: Just go literally anywhere else. These guys are just scummy.
Tip for consumers: Don’t order from here if you want your product quickly. There customer service sucks 100%. Call on to be put on hold forever to be hung up on!
Nearly impossible lol they will hang up on you, push you back in the queue arbitrarily, and ignore your emails.
I was an idiot who didn't do their research. If I was a smart person I would've taken my business elsewhere - and I would have a car that I could actually drive right now instead of parts I can't use!
They just took my money and did not ship my order. Scammers