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The worst! Chrome bumper rusting after 2 months on a garage kept pickup. Vivid expected us to remove the bumper, repackage, and ship back on our own dime. All the while the pickup is not usable. A replacement was months out. Was fed a bunch of B.S. By customer service! These people simply do not care and don't stand behind their products.
Tip for consumers:
The worst!! Chrome bumper rusting after 2 months on a garage kept pickup. Vivid expected us to remove the bumper, repackage, and ship back on our own dime. All the while the pickup is not usable. A replacement was months out. Was fed a bunch of B.S. by customer service!! These people simply do not care and don't stand behind their products.
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Hello, this is a warranty and the manufacturer did offer an alternative method. Our returns team did send follow ups with the recommendation but have received no response. While we apologize for the issue, we follow manufacturers warranties. More information can be found here. https://www.vividracing.com/terms-and-conditions-i-6.html