...because they'll charge your card and stall until you finally request to cancel the order.
I was thoroughly disappointed in this attempted first purchase from Vivid Racing. They made me believe that they had a tire in a size that I had been unable to find elsewhere. After my order, they immediately charged my card, and then informed me the tire would not ship for another 6 weeks. I gave them the benefit of the doubt, and tried to get their customer service to answer my question about why they had a tire no one else had. While their customer service was polite and always responded promptly to my emails, they never addressed my concern in multiple emails about the tire being discontinued. After 6 weeks, the tire didn't ship and I cancelled my order. For all I know, they just took my money to make interest and knew all along that they would never ship the tire, but trained their customer service reps to continuously dodge the issue. I assume that isn't true, but I'll still never use them again.
Hello
We responded to your claim, the refund was processed Feb 29th back to your paypal.