Viagogo

I wish to God I'd read these reviews before I paid out for tickets to a Yankees game in New York.
It bought 2 tickets for my partner as the game was on his birthday.
Repeatedly lied to and mugged off.
How and why are these scumbags getting away with still being in business?
I'm going to contact Watchdog - if they get enough complaints about the same company they will look into it.
I urge everyone NOT to buy from this company and for the rest of us to contact Watchdog.

This is a borderline "day light robbery" site. Here you will find all possible (and latest) digital tricks to deprive you from your money. From reselling price going to 200%-400% of original price, to various dubious fees that only optimizing revenue of this pirate site. Customer service is only "smoke screening" these "digital gangsters", targeting older (but also naive younger) customers. Disgusting business model - and shame this is allowed

I purchased tickets for a concert I really wanted to go with my daughter. This is the first and last time I would use ever this site. When I got the tickets the mark was 100% above the actual face value of the ticket. I have purchased tickets before on line and have paid an additional costs for booking fees etc but never twice the price. They should be charged with fraud as the say ticket might cost a bit more but this is daylight robbery. If I could give them zero stars that's what they would get.

I paid way over the odds for tickets to see Dixie Chicks at Manchester Arena from Viagogo. I needed to sell one of four tickets and listed the ticket on Viagogo. I reduced the price during the last week when there were very few tickets left for Block 115. Did not sell but at the concert someone was sitting in my unsold seat! When I contacted Viagogo the next day expecting a refund they said that they were unable to sell my ticket! I sent three e mails and got the same reply every time. I will never use this ticket site again and would advise everybody to stay clear. It's a SCAM site!

Viagogo refuses to give me the tickets For Pearl Jam. Concert postponed due to Covid. Now that the concert is happening, Viagogo can't find them. Are you kidding me? They owe me $600. In criminal law that's called theft. In Viagogo world it's called "sorry, we'll look into it" das pass and they defer call after call. Never will I use them again, nor should you unless you have money to burn. Buyer beware.

On Oct 2018 I purchased 2 tickets for a gig in March 2019 at £125 total cost. Tickets had still not arrived one week prior to gig. Contacting Viagogo support I was told that I would receive e-tickets rather than physical tickets. When the e-ticket was downloaded for Viagogo and printed the e-ticket proved to be a PDF of a Gmail box email and not a ticket at all. Screenshot of PDF is attached here as proof.

From my experience Viagogo is a scam and buyers should beware.

I sold a coldplay ticket on the platform and nearly two months after the event, I am struggling to get SGD 260 back. Why doesnt Singapore Government Ban them? They are complete THUGS! I have given them my bank account statement for period they claim, they made the refund but still nothing. Will take money through Credit Card but wont refund on the same. Why? Coz otherwise how will they cheat you!

I have already written about my experience. There are so many that not all are read in their entirety. I encourage everyone to file a complaint with the Federal Trade Commission, I did. I talked to someone there on April 8,2019. They don't handle individual complaints but if they receive several they will take action. There is a current pending case that the FTC is involved with in the UK. All you have to do is fill out a form, write your experience and email it to them. One voice may be loud, several will be heard.

They charge 150% more then advertised price of official tickets with no money back guarantee. If concert is canceled they label it as postponed for unlimited time. I bought tickets for Rage Against the Machine and when they canceled tour and said that all fans should get their money back Viagogo did not return money. Just labeled tour as postponed. Since when? 2050?!? Avoid avoid avoid. Please do not buy tickets from them even if you want to go to that concert so hard. I am just one of hundred thousands of victims. Be warned.