Viabox

Everything went smooth. The shipping took 3 days only to arrive from the US.

Highly recommended

I have used viabox twice now, the first time was easy and hassle free. The delivery took an additional week or so but I did save a little money as intl shipping with the store was very high. When the item reached viabox, the cheapest shipping cost they offered was $39 for a pair of jeans to be sent to the UK - still a lot but cheaper than the store.

My second experience is a whole other story... The US post office have my package ( a bag i purchased from Saks during a sale). When i was chasing the order delivery status through Saks I was advised there was no one 'home' to accept my delivery and therefore it is with the local US Post Office awaiting my collection - and has been since the end of Nov. Viabox did not advise me of this at any point.

I completed the online help tool Viabox offer. Received an email back requesting me to complete a USPS 'Delivery through agent form' - easy enough. However, the form has to be signed and stamped by a Public Notary. In UK this service can cost over £150. In USA it costs barely anything. There are online agents who will notarize a document for $75 but there are no guarantees this will be accepted or how long it will take. Also, there goes the saving I would have made. Consequently, I do not feel I should pay this fee as it is not my fault no one was there to accept my parcel on the initial day of delivery.

I now have two options, firstly progress with the notary fee but I cannot be guaranteed that Viabox will collect the item in time before the post office return the item. On the other hand, I also do not know how long it will take for the Post Office to return and for the item to be refunded (days, weeks, months...). If i repurchase the bag (supposed to be a MK bag for my mum's christmas) and change from Viabox to another company I may be in the same boat and have two packages held by the US Post Office.

Sorry for the ramble... Venting.
In summary, when it works it does work well. However, you cannot be guaranteed that anyone will be there to accept your delivery and then you are stuck with the decision of spending a lot of money for someone to stamp a document as the US and UK legal systems are completely different.

Has anyone used any other shipping service? Or been in a similar situation - notarization of documents out with USA.

This service works well, it was easy and convenient to use,

A+ customer service

Packages arrived safely. Great service. Thank you.

Package arrived faster than expected. I'll be using this awesome service again.

My package arrived safely. Top notch packaging. Thank you!

Low shipping rates. Fast and professional all around.

It's easy to use, but the delivery time is little slow. They should offer more fast carriers.

Así que tengo una orden grande que fue pagado a través de Paypal. El comprador es internacional y parece ser de fiar... de lo que puedo decir de todos modos.

El comprador necesita sus artículos tan pronto como sea posible. Ella declaró que ella tiene una dirección de correo a través de Estados Unidos " www.viabox.com " Ella me ha pedido para el envío a su dirección de " nosotros" y ella tendrá la nave de la empresa ( www.viabox.com) a ella. www.viabox.com parece que es un servicio de reenvío de paquetes para los compradores internacionales que pueden conseguir las compras realizadas en los EE. UU. Librados a destinos internacionales dentro de 2-4 días? ¿Alguien ha oído hablar de este servicio o tras con un cliente internacional que lo utiliza?