Please stay away from this company.
They are the most unbalanced and stupid shipping company I have ever seen. They charge stupid fees for packages. Their website inflate the shipping and weight price.
The sent me my package without adding two packages of mine during consolidation.
When I question them, they told me to pay for those packages because they forgot.
Can you imagine! They wanted me pay for those packages to reship after they have already charged me...
They still have my 70 inch TV becuase the shipping price is outrageous.
700 usd for a TV I bought for 300usd just to ship to Europe.
This guys are a joke.
PLEASE STAY AWAY. They tell you you don't pay for anything except except shipping.
SO then how do they get profit if you don't pay for anything except shipping. SCAMMERRRSSS
I WISH I CAN GIVE THEMA NEGATIVE STAR, BUT ITS NOT POSSIBLE
I recommend dealing with them,
Trusted,
All purchases are complete,
I arrived at speed
Beautiful and excellent packaging
Thanks Viabox
I am Mohamed Al Harthy
From Saudi Arabia
BOUGHT A FEW ITEMS WITH A TOTAL VALUE OF USD40 UNDER 6LBS AND WANTED TO GET SHIPPED TO AUSTRALIA WAS SHOCKED TO SEE IT WAS OVER $120 AUD FOR THE CHEAPEST SO ASKED TO REPACK AND GET SENT TO A DIFFERENT U. S ADDRESS. DIDNT GET A REPLY BACK TILL NEARLY A WEEK STATING I NEEDED TO SEND I. D IN ORDER TO DO THAT. I REPLIED WANTING TO GO THROUGH WITH IT EVEN THOUGHT WASNT COMFORTABLE WITH SENDING I. D DOCUMENTS THEN GOT AN EMAIL STATING THEY COULDNT SO IN ORDER FOR ME TO GET MY ITEMS PAID THERE STUPID $#*! OVERPRICE AND WILL DEFINITELY WONT BE USING THEM EVER AGAIN. ONLY WANTED TO TRY THEM OUT EVEN WITH BAD REVIEWS BUT IF YOU WANT A COMPANY TO DEAL WITH GO TO BOXHOP, SHOULD OF STUCK WITH MY GUT INSTINCTS AND REALISED THIS COMPANY ARE JUST THIEVES, STAY FAR AWAY!
This is the 2nd time I have used Viabox and this went as smoothly as the first.
I shop from the US regularly and will continue to use Viabox for all my future shipping needs from the US.
I switched from another forwarding service to Viabox and I am very satisfied with Viabox performance so far. Keep up the great work!
My package arrived on time and everything was well packaged and protected. I will certainly be using this package forwarding service again.
Easy and straight forward to use, enabled me to easily forward my orders from a couple of online stores in the U.S.
This reshipper was fast & communication was excellent.
Shipping rates were far below what other companies quoted.
Google Citizoo, Epixium, Atlantiv, and "Elhassani, Elkhart, IN"Check Public Business Search for Indiana, USA search 'Elhassani' and "Viaddress" or "Viabox" These are the true owners of this business Wake up. Stop giving these people your business
I used this service few times to buy and forward beauty supplies from the US and it always worked as expected.
I would recommend it to others.
Cheap and reliable service. Get the job done. My boxes arrived safe and sound.
Will use again and again for sure. Highly recommended.
My forwarded packages were forwarded swiftly and arrived to my door steps within 3 days.
Everything worked as it's supposed to.
First time using Viabox and it was very easy to use. My packages arrived safely and delivery time was fast.
The company posts fake reviews on sitejabber. Read the reviews from actual consumers or trusted reviewers
This service is very easy to use.
Customer service is always very helpful.
I will use them again & recommend to others.
My experience with Viabox was very pleasant. The customer service team was very helpful and the and the shipping rates are very low.
This site was formerly viaddress.com which it seemed to have scammed many people.
Pls search for viaddress review in this site. You'll find out.
The support staff was very helpful in addressing my order issues with their warehouse team. I will be using this service again.
Low shipping price to Europe. My orders arrived via DHL in a timely manner, very pleased avec ce service.
Overview
Viabox has a rating of 2.1 stars from 280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Viabox most frequently mention customer service, business days and shipping fees. Viabox ranks 33rd among Mail Forwarding sites.
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- Portland, Oregon, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members