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VevorReviews 2,525

4.3

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From the business

Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.

From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.

We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.

To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.


vevor.com
Rancho Cucamonga, CA, United States
+271
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Pleasant Surprise
March 12, 2025

I accidentally ran across Vevor online while searching for some tools and their website showed up. In the last year I have purchased everything from tools to storage shelves and a cart. Everything I bought has been made of heavy duty materials and solidly made. Best of all at a price nobody has been able to beat for the same quality. Everything arrives on time as promised. I have started looking for things I need or want here first. Look here. You won't be sorry.

Date of experience: March 2, 2025
Illinois
1 review
0 helpful votes
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Vevor has, this far, been extremely reliable for me. I can't speak for the durability of most of their tools, as I use them only occasionally, but I can say that I have not had functional issues.

Date of experience: March 2, 2025
Illinois
1 review
0 helpful votes
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Hydraulic lift table
March 11, 2025

The lift table arrived 2 days after I
It. It is exactly as it was advertised.
Very pleased

Date of experience: March 1, 2025
Connecticut
1 review
0 helpful votes
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Retractable.
March 11, 2025

Love everything i buy from them never no problems with them and delivery is fast. And good prices.

Date of experience: March 1, 2025
Oklahoma
1 review
0 helpful votes
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Chainsaw mill
March 11, 2025

Product is very nice Assembly was a nightmare took over 2 hours instructions needed to be bett

Date of experience: March 1, 2025
Missouri
1 review
0 helpful votes
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Excellent ash vacuum
March 11, 2025

This is lightweight, perfect for me to carry. It came with wheels, but I couldn't figure out how to make them secure. But, it's so light, carrying it from job to job is not an issue. It's powerful suction makes cleaning a breeze. I love this little guy! So much easier to use than my husband's giant shop vac!

Date of experience: March 1, 2025
Maryland
1 review
0 helpful votes
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Tractor seat
March 11, 2025

Good price. Fast delivery, but directions for installing are very vague, suppose to fit my tractor but took better than 2 hrs to get it installed

Date of experience: February 26, 2025
New Jersey
2 reviews
0 helpful votes
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It's ok, but I find the results after using to slice cheese/butter were not as I had hoped

Date of experience: February 28, 2025
Vevor .. — Vevor Rep
6 months ago

Hi customer,

We are sincerely sorry to hear this about your item.

We have created a customer support ticket 409007375467520 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.

We will do our best to help you. Thank you for your cooperation.

Best regards,
Vevor

Texas
1 review
0 helpful votes
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I ordered a scale and it came damaged and dead on arrival. Vevor would not let me return the product and instead told me to find a shop myself to repair it for $17 credit, which is ridiculous. I am now disputing the charge with my credit card company. Their own return policy states that "Reasons Supporting Free Return" are "DOA(Dead on arrival)" and "Quality issues", yet Vevor support doesn't want to follow it's own policy.

Date of experience: January 17, 2025
Vevor .. — Vevor Rep
6 months ago

Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.

Dear customer,

We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.

We have created a customer support ticket 408826769785856 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

District of Columbia
1 review
0 helpful votes
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Customer service
March 10, 2025

Just purchased and received this power-washer. Put it all together. Started adding fluids and then gas started leaking just as fast is you put it in. Explain that to the customer service person and they said we need pictures and videos of it doing this to help you.

Date of experience: February 28, 2025
Vevor .. — Vevor Rep
6 months ago

Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.

Dear customer,

We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.

We have assigned a service specialist to address your issue and we will send you the message with effective solution or further details within 24 hours via livechat. Please check your inbox. Our team will be sure to help you sort it out!

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Florida
1 review
0 helpful votes
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Quality is good and I like the ballast box. The only issue I have is that the packaging is thin and the handle on one side had the paint worn off due to the thin cardboard was worn through. Not the best but a little paint and good to go. Not like it isn't going to have a lot of scrapes and scratches. It's for a tractor.

Date of experience: February 27, 2025
Massachusetts
1 review
0 helpful votes
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Great way to save
March 9, 2025

Same highly rated tool set as found in "Big box" stores. Easily ordered direct at 20% savings, same warranty. I would have needed to use ship-to- store option which would have delayed delivery by almost a week.

Date of experience: February 27, 2025
North Carolina
1 review
0 helpful votes
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Vevor shopping experience
March 9, 2025

Good service and prompt delivery! I would recommend this company!

Date of experience: February 27, 2025
Pennsylvania
1 review
0 helpful votes
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Don,t pickup and makes noise
March 9, 2025

Seem like front brushes made noise and don,t spin sometimes

Date of experience: February 27, 2025
South Carolina
2 reviews
0 helpful votes
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Great product, fast delivery
March 8, 2025

I have been wanting this item for a long time. Vevor had a great price and the size I needed for my dogs. Delivery was super fast. Definitely recommended using Vevor for your ordering options.

Date of experience: February 26, 2025
Florida
1 review
0 helpful votes
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Great product
March 8, 2025

Helps me a lot with my projects, I am a carpenter and with this accessory I am done faster

Date of experience: February 25, 2025
Iowa
1 review
0 helpful votes
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As decided
March 8, 2025

The product was as described and showed up early. 1st. Time buying from Vevor. I will be doing again.

Date of experience: February 26, 2025
Alabama
1 review
0 helpful votes
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First experience with Vevor
March 8, 2025

After placing an order with Vevor, The product was shipped immediately and arrived at the expected date.

Vevor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Vevor .. — Vevor Rep
6 months ago

Hi DARRYL,

Thank you for taking time to leave your review.

Your review is satisfactory for our delivery service. However, your review star rating is 1 star. Did you click on the wrong rating? Could you please check again?

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Rhode Island
1 review
0 helpful votes
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STILL NOT DISAPPOINTED!
March 8, 2025

Have purchased several different items from Vevor over the few years, from traffic cones to irrigation materials for home garden. Not disappointed at all!

Date of experience: February 26, 2025
North Carolina
1 review
0 helpful votes
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Class act
March 7, 2025

I'm fairly new to Vevor, but they seem to be a great company to deal with...been very happy with them and will continue with them until I have a reason to stop

Date of experience: February 25, 2025