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From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great product great price …ordered many times very happy customer
I've ordered 3 items. A diesel heater, garden hose reel and a 5 gallon Jerry Can. Exceptional quality and fast shipping. Can't beat the experience.
Everything i have bought has worked as it should and delivered quickly.
The shipping is very fast and the product is packaging well. Very pleased with the quality of this product
Their stuff is top-notch, for I am just a DIY'er and homeowner. I have many tools. Vevor rules as far as I am concerned. I will always check vevor.com before making any tool purchase because they offer me the tools I need for a price that is more than fair. Thanks Vevor. Keep up the good work.
Everything except return policy is excellent. With on-line shopping, there are some case that the product is somewhat different from what I expected. So I wish Vevor accepts exchange with these reason.
In my case, I ordered 8 seats sport bench, but after I received it, I regret that I didn't order 6 seats as 8 seats are bulkier that I thought. Otherwise, I tend to shop at local store as much as possible as I can see the product before buying.
I have bought many things and have been satisfied with the quality of all of my purchases
Their equipment is garbage and they refuse to issue a refund. They continue to give excuses and everything they say is an additional 1-3 days. Their no phone number to call. Only a chat that responds hours later. Avoid this company at all costs.
Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have assigned a service specialist to address your issue and we will send you an email with effective solution or further details within 24 hours. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Excellent purchasing experience on the Vevor wesite! Fast shipping! Product is excellent. Filled my needs to perfection.
Product looks great, fast shipping. May be a little too large for my application but we'll work it out.
No problems, very smooth process. Was packaged very well which I appreciated.
Fast Shipping, Great Job, Great products from A to Z. Looking forward to doing more business in the future
Love the site. Have great products at great prices and site is easy to use. Keep it up.
Another great product from Vevor, delivered quickly at a good price. I've made several purchases of various Vevor items and all have been exactly as described & good quality.
Ordered the rolling motorcycle lift and it came a few days later. Except it did not come with the rolling / wheeled frame!
Hi customer,
We are sincerely sorry to hear this about your item.
We have created a customer support ticket 408913574052865 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.
We will do our best to help you. Thank you for your cooperation.
Best regards,
Vevor
Ordered on a Thursday and it arrived Sunday afternoon. Who else delivers on a Sunday?
I had to order another disk after brand new one came in racked, then tried to use on job and hose on unit busted off. Tried to get replacement only used 20 mins! Just received new 20 inch but paid for 24 inch useless. Totally frustrated because need for jobs. No phone number I can call. Just wrong
Update from Vevor: We have successfully requested a free part for you as the solution in accordance with our commitment.
Hi customer,
We are sincerely sorry to hear this about your item.
We have created a customer support ticket 408913372726272 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.
We will do our best to help you. Thank you for your cooperation.
Best regards,
Vevor
Handyman, I'm new clients,,,send me discount,,so I be good customer for you. Thanks again
Dear Customer,
Thank you for taking time to leave your review.
You can refer to the following link to find if there is any code you can use. Thanks.
https://www.vevor.com/promotion/coupon-center-special-119.html
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Site works well, first product happy with ordering a few more
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joseph,
Thank you for taking time to leave your review.
Your review is satisfactory for our delivery service and our item. However, your review star rating is 3 star. Did you click on the wrong rating? Could you please check again?
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor