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From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Scratches all over table top, seems to be a table from a shower room or used.
The bead seater was on my porch in 2 days, simple 2 minute assembly. Used it the day i got and am very impressed with its function and the superior quality of the tool
FedEx leaves package by the road and it got stolen. They don't deliver to the house.
Hi customer,
We are sincerely sorry to hear this.
Our customer service channels are email and chat, both available at: https://www.vevor.com/pages/contact-us.
We have created a customer support ticket 408367958017024 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.
We will do our best to help you. Thank you for your cooperation.
Best regards,
Vevor
I purchased an air hose and a water hose reel. They seem to be well constructed and work as they should great price for the product.
Fast delivery and great prices plus free shipping, what could be better
I needed new cold sparks for a wedding. At my door within a few days. New design seems efficient and my clients were extremely satisfied. Using Vevor for years. They need white versions with a road case and they'll have more of my money.
I have purchased several items from Vevor and have been extremely happy with all of them. The latest purchase of a 56 gallon diesel tank with fuel delivery system is extremely well made and designed. I highly recommend all Vevor products.
I purchased the 12 in roller stand from vevor for the price I wasn't expecting much boy was I surprised! This thing is heavy duty! It's rock solid when set up and going to meet or exceed my needs perfectly couldn't be happier
Checked this Lazer for accuracy and it's SPOT ON WORKS perfectly checked it on both Y&X axis. And it arrived a day early! Was a little skeptical because of the price well worth it. So far so good. Replaced one that cost 8 times as much. Time will tell.
Accurate product description with the important details, easy order, prompt delivery.
Product was on sell, very good quality, very fast shipping!
Placed order two weeks before, not received yet…sent a message but didn't get any reply yet…
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
Our customer service representative has responded to your issue. We have verified that you have opened the reply email we sent you. Please note that in our email, there is "To review the latest updates and progress for ticket 1740070934690 along with previous support ticket(s)," and you need to click the red box "Check My Ticket Here" to see the specific content of our reply.
We have assigned a service specialist to address your issue and we will send you an email with effective solution or further details within 24 hours. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
My item was shipped quickly and it was delivered in great shape.
I have a few Vevor products and I am very satisfied with the quality. You can't beat the prices of their products. Shipping is fast and they seem very eager to please their customers. Great customer service is why I continue to shop with any company.
Was shopping for 3/8 drive socket set found the 45 piece set then seen what I thought was the same 3/8 sets in 90 and 65 piece sets looked at both and decided on the 65 piece set thinking it was still 3/8 drive so I ordered it then after looking more closely at the details it said 1/2 drive was being shipped which is not at all what I thought I was ordering now trying to return and get refunded so I can order the 3/8 drive set i need.
Update from Vevor
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have assigned a service specialist to address your issue and we will send you an email with effective solution or further details within 24 hours. Please check your inbox. Our team will be sure to help you sort it out!
We have successfully requested a full refund for you as the solution in accordance with our commitment.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Awesome thank you for everything and great products and services
I was very happy with the fast delivery of the veg slicer only thing I couldnt find anything about warranty in instruction book.thank you for the fast service
The diesel heater is compact, easily stored or transported. Set up is easy and the results are warming.
Units were in stock at a reasonable price and delivered next day. Performed well and well made.
We found Vevor trying to save a little on some major projects. To date, each item we've purchased has arrived when indicates, the quality is what we expected and fit our needs. We look forward to many more valuable time/money saving shopping at Vevor.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi customer,
We are sincerely sorry to hear this about your item.
We have created a customer support ticket 408368266755072 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.
We will do our best to help you. Thank you for your cooperation.
Best regards,
Vevor