business logo of VampireFreaks

VampireFreaksReviews 10,671

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
928
value
285
shipping
286
quality
4,768
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Instant Feedback

11,048 reviews
Pennsylvania
1 review
0 helpful votes
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May 1, 2025

The detail of the tumbler looks awesome, love the pins, and stickers added in package aswell?

Date of experience: April 21, 2025
Virginia
1 review
0 helpful votes
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May 1, 2025

Great! Received package in a timely manner and love, love, love the goth bunnies! Thank you!

Date of experience: April 21, 2025
North Carolina
1 review
0 helpful votes
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May 1, 2025

Pleasant and satisfactory, leaving no room for complaints

Date of experience: March 21, 2025
Washington
1 review
0 helpful votes
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May 1, 2025

Very easy to find sizing and what i was looking dor on the website

Date of experience: April 21, 2025
Oregon
1 review
0 helpful votes
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May 1, 2025

Went well. Got exactly what I was looking for and she loved what I got her.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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May 1, 2025

Thank you for offering these rare items at a great price! The items fit well, are accurate to the description, and high quality!

Date of experience: April 21, 2025
New York
1 review
1 helpful vote
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May 1, 2025

I was impressed with the level of communication about my order from beginning to the end, and the few, unexpected, free items that arrived with my order. I would consider future orderings with Vampire Freaks.
Love the name btw!

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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May 1, 2025

Very happy with owl ornament. I have never been disappointed with purchases from VampireFreaks. Good quality and fast delivery.

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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May 1, 2025

Loved my order and got it quickly and it good condition. Would order again

Date of experience: April 21, 2025
Indiana
1 review
0 helpful votes
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May 1, 2025

Great shirt. Daughter loves it! Came in a awesome bag. Not damaged at all.

Date of experience: April 21, 2025
Missouri
1 review
0 helpful votes
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May 1, 2025

Love the hoody! The color stands out, it's soft, I get a lot of compliments on it!

Date of experience: April 21, 2025
Florida
1 review
0 helpful votes
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April 30, 2025

I ordered two products that came in excellent condition. My only complaint was the very askew expected shipping times. It definitely did not arrive in a timely manner but the product was so niche I almost didn't care.

Date of experience: April 21, 2025
Nevada
1 review
0 helpful votes
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April 30, 2025

Good experience. Snail mail not so much.
Took way too long for delivery. But we ordered more.

Date of experience: April 20, 2025
Arizona
1 review
0 helpful votes
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April 30, 2025

Very helpful company that also delivered my packages to me at an expected time

Date of experience: April 20, 2025
Nebraska
1 review
0 helpful votes
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April 30, 2025

Overall, a very good experience. The clothing that i received is high quality and fits great!

Date of experience: April 20, 2025
Pennsylvania
1 review
0 helpful votes
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April 30, 2025

I am enamored. Truly. Not only is there a plethora of categories, but items within are of equal delight.

Date of experience: April 20, 2025
Tennessee
1 review
0 helpful votes
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April 30, 2025

Great experience. Would order again. Love my anatomical heart vase!

Date of experience: April 20, 2025
Washington
1 review
0 helpful votes
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April 30, 2025

Fantastic! I received my package quickly and it arrived in perfect condition. Items look great in my house!

Date of experience: April 20, 2025
Washington
1 review
0 helpful votes
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April 30, 2025

The pants came earlier then they said so that was a big W but also no problems with shipping or my pants and the deals are awsome sauce

Date of experience: April 3, 2025
New Jersey
1 review
0 helpful votes
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April 30, 2025

Wanting to support independent businesses like this one. Have had business with the owner for years when vampirefreaks was a brick n mortar shop on AVE A in NYC. Just effing awesome

Date of experience: April 20, 2025