business logo of VampireFreaks

VampireFreaksReviews 10,665

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
927
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New York
1 review
0 helpful votes
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May 2, 2025

Good packaging, nice products, and overall positive experience

Date of experience: April 23, 2025
North Dakota
1 review
0 helpful votes
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May 2, 2025

Very pleasant shopping experience. Received the free R. I. P rabbit backpack. Much larger than anticipated. Good quality clothing! Even got 2 compliments first day I put it on. Very satisfied!

Date of experience: April 22, 2025
Maryland
1 review
0 helpful votes
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May 2, 2025

Everything shipped extremely fast and was packaged well. I think the pants are very cool and the pin stripe pattern gives them a classical look.

Date of experience: April 12, 2025
Michigan
1 review
0 helpful votes
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May 2, 2025

Arrived early and was packed with care. Dress is really good quality and fits comfortably, true to size.

Date of experience: April 22, 2025
New York
1 review
0 helpful votes
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May 2, 2025

Very quick delivery and a nice experience. Very much enjoyed the communication of delivery status

Date of experience: April 22, 2025
Minnesota
1 review
0 helpful votes
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May 2, 2025

Item came as described. Love shopping with this company and will continue.

Date of experience: April 22, 2025
Virginia
1 review
0 helpful votes
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May 2, 2025

Shipping was surprisingly fast, and the item was neatly packed with free stickers!

Date of experience: April 22, 2025
Colorado
1 review
0 helpful votes
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May 2, 2025

Love it! Plan on ordering again, I had issues with getting my card to go through and they helped me figure out why it was declining and I was able to order! They were prompt in their response.

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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May 2, 2025

Bought it, forgot about it, got a surprised when I got home. I love my purse!

Date of experience: March 22, 2025
Alabama
1 review
0 helpful votes
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May 2, 2025

They answered all my questions and the concerns I had in a proper fashion

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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May 1, 2025

Everything went smoothly. Items got to me quickly once shipped

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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May 1, 2025

Great diverse selection of items, shirts fit well for my long torso

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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May 1, 2025

Great prices. Very easy ordering. I knew syatus every step of the way from order entry to doorstop. Quick delivery.

Date of experience: April 21, 2025
Wisconsin
1 review
0 helpful votes
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May 1, 2025

I did this already... the owl statue was very cute and great quality.

Date of experience: April 21, 2025
Pennsylvania
1 review
0 helpful votes
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May 1, 2025

The detail of the tumbler looks awesome, love the pins, and stickers added in package aswell?

Date of experience: April 21, 2025
Virginia
1 review
0 helpful votes
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May 1, 2025

Great! Received package in a timely manner and love, love, love the goth bunnies! Thank you!

Date of experience: April 21, 2025
North Carolina
1 review
0 helpful votes
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May 1, 2025

Pleasant and satisfactory, leaving no room for complaints

Date of experience: March 21, 2025
Washington
1 review
0 helpful votes
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May 1, 2025

Very easy to find sizing and what i was looking dor on the website

Date of experience: April 21, 2025
Oregon
1 review
0 helpful votes
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May 1, 2025

Went well. Got exactly what I was looking for and she loved what I got her.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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May 1, 2025

Thank you for offering these rare items at a great price! The items fit well, are accurate to the description, and high quality!

Date of experience: April 21, 2025