business logo of VampireFreaks

VampireFreaksReviews 10,657

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
927
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Georgia
1 review
0 helpful votes
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May 4, 2025

My order shipped fast. The products are amazing. They match my style.

Date of experience: April 24, 2025
Massachusetts
1 review
0 helpful votes
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May 4, 2025

So far I've placed two orders with this site, and both of them have been fantastic. Products are as described as super comfortable. They ship out in a timely manner and are well packaged. Definitely recommend.

Date of experience: April 24, 2025
GB
1 review
0 helpful votes
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May 4, 2025

Easy to order and easy to find discount codes too. The international shipping charge is okay, but I feel much better about it when I've used a discount code 😏

Date of experience: April 24, 2025
Washington
1 review
0 helpful votes
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May 4, 2025

I have shipped from you guys multiple times now and I'm never disappointed! The tumbler cup is amazing, I use it every day. The hoodie is soft and warm my girlfriend already stole it from me 😂 and every shift was flawless and fits great. I get the 3 pack mystery bundle shirts every time I shop and I always get a great selection! I've only gotten a repeat shirt once but I have it to my friend and now he's obsessed with your merchandise. I will continue to shop with Vampire Freaks even into old age. You guys always deliver, you never disappoint, and in the 2 years I've been buying from you guys I've never had any issues. Keep up the phenomenal work and I'll continue to spread the word and love of your amazing stuff! Thank you again so much for the work you all put into your designs, clothes, everything. You're all the best, I'm a VF for life guys!

Date of experience: April 24, 2025
Puerto Rico
1 review
0 helpful votes
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May 3, 2025

Fast shipping love the shirts. The brand is exactly what I like and look for

Date of experience: April 24, 2025
Florida
1 review
0 helpful votes
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May 3, 2025

Amazing quality shirts and designs of items. I love the vibe of the company and customer service and products.

Date of experience: April 23, 2025
Nevada
1 review
0 helpful votes
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May 3, 2025

Great customer service will shop again. Thank you. I love the bag I purchased.

Date of experience: April 23, 2025
Georgia
1 review
0 helpful votes
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May 3, 2025

The things I ordered were exactly as pictured! Shipping was fast and delivery was even faster! I definitely will be ordering from VampireFreaks all the time!

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
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May 3, 2025

Shipping was fast and the quality of the product was very nice.

Date of experience: April 23, 2025
Texas
1 review
0 helpful votes
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May 3, 2025

Quick and easy. And surprising efficient all items ordered received in good order.

Date of experience: April 23, 2025
Washington
1 review
0 helpful votes
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May 3, 2025

My experience with VampireFreaks was awesome! My order came quickly and when I opened up the box, I was totally amazed and impressed! Great quality and everything were in perfect condition. They even give you some free gifts with your order. I was so happy I found them on Facebook. Their catalog has so many unique things you just don't see anywhere else. I will be ordering more things and telling my friends about this store. Thank you for offering such neat things!

Date of experience: April 23, 2025
Georgia
1 review
0 helpful votes
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May 3, 2025

From start of order to delivery, no issues, received updates of order process, received quick! Will definitely order again!

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
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May 2, 2025

Good packaging, nice products, and overall positive experience

Date of experience: April 23, 2025
North Dakota
1 review
0 helpful votes
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May 2, 2025

Very pleasant shopping experience. Received the free R. I. P rabbit backpack. Much larger than anticipated. Good quality clothing! Even got 2 compliments first day I put it on. Very satisfied!

Date of experience: April 22, 2025
Maryland
1 review
0 helpful votes
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May 2, 2025

Everything shipped extremely fast and was packaged well. I think the pants are very cool and the pin stripe pattern gives them a classical look.

Date of experience: April 12, 2025
Michigan
1 review
0 helpful votes
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May 2, 2025

Arrived early and was packed with care. Dress is really good quality and fits comfortably, true to size.

Date of experience: April 22, 2025
New York
1 review
0 helpful votes
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May 2, 2025

Very quick delivery and a nice experience. Very much enjoyed the communication of delivery status

Date of experience: April 22, 2025
Minnesota
1 review
0 helpful votes
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May 2, 2025

Item came as described. Love shopping with this company and will continue.

Date of experience: April 22, 2025
Virginia
1 review
0 helpful votes
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May 2, 2025

Shipping was surprisingly fast, and the item was neatly packed with free stickers!

Date of experience: April 22, 2025
Colorado
1 review
0 helpful votes
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May 2, 2025

Love it! Plan on ordering again, I had issues with getting my card to go through and they helped me figure out why it was declining and I was able to order! They were prompt in their response.

Date of experience: April 22, 2025