business logo of VampireFreaks

VampireFreaksReviews 10,653

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
927
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Washington
1 review
0 helpful votes
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May 5, 2025

It was pretty straightforward. My item came in a timely manner with no issues.

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
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May 5, 2025

Love everything I've bought from here! It's always shipped quickly and as described on the site.

Date of experience: April 25, 2025
Spain
1 review
0 helpful votes
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May 5, 2025

It was a good experience. Only in this store I found the special products I was looking for.

Date of experience: April 25, 2025
Illinois
1 review
0 helpful votes
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May 5, 2025

Fast shipping, clothes fit amazing. They have really cool stuff. I got my eye on more stuff! Just waiting for a restock alert!

Date of experience: April 25, 2025
Pennsylvania
1 review
0 helpful votes
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May 5, 2025

I should have ordered a size or 2 bigger otherwise great experience

Date of experience: April 10, 2025
Indiana
1 review
0 helpful votes
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May 4, 2025

The Corpse Bride and Victor bust are amazing! Great detail and quality! They arrived in perfect condtion.

Date of experience: April 24, 2025
Georgia
1 review
0 helpful votes
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May 4, 2025

Fits perfectly, fast delivery. Will definitely be ordering more

Date of experience: April 24, 2025
Tennessee
1 review
0 helpful votes
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May 4, 2025

Good experience, could have better site organization in sub categories for the stuffed animals

Date of experience: April 24, 2025
Illinois
1 review
0 helpful votes
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May 4, 2025

Came quick and the item is great! I would definitely order from y'all again.

Date of experience: April 24, 2025
Maine
1 review
0 helpful votes
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May 4, 2025

Easy to order. Fast shipping. Great products! Will order again!

Date of experience: April 24, 2025
Texas
1 review
0 helpful votes
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May 4, 2025

Loved the experience! Great array of products that fit my tastes perfectly

Date of experience: April 24, 2025
Wisconsin
1 review
0 helpful votes
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May 4, 2025

Love everything I ordered, tights stretched immediately but everything else good.

Date of experience: April 24, 2025
New York
1 review
0 helpful votes
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May 4, 2025

Absolutely love my wallet. Shipping was fast and it was just as advertised. Package was easy to track. Will definitely be making another purchase!

Date of experience: April 24, 2025
Florida
1 review
0 helpful votes
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May 4, 2025

Perfect experience, I will continue to shop from here.!

Date of experience: April 24, 2025
Nebraska
1 review
0 helpful votes
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May 4, 2025

They're always quick and efficient. The quality of the products are exactly as described, and great quality. The pricing is reasonable for the quality/value you receive. They give lots of great little freebies with every purchase. Each order is a positive, personal experience. And I'll continue to shop with this company, for these reasons.

Date of experience: April 24, 2025
Michigan
1 review
0 helpful votes
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May 4, 2025

I got this as a Mothers day gift for my mom and she loves it. Its a bit smaller then i thought but mom loves the size and name

Date of experience: April 24, 2025
Georgia
1 review
0 helpful votes
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May 4, 2025

My order shipped fast. The products are amazing. They match my style.

Date of experience: April 24, 2025
Massachusetts
1 review
0 helpful votes
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May 4, 2025

So far I've placed two orders with this site, and both of them have been fantastic. Products are as described as super comfortable. They ship out in a timely manner and are well packaged. Definitely recommend.

Date of experience: April 24, 2025
GB
1 review
0 helpful votes
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May 4, 2025

Easy to order and easy to find discount codes too. The international shipping charge is okay, but I feel much better about it when I've used a discount code 😏

Date of experience: April 24, 2025
Washington
1 review
0 helpful votes
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May 4, 2025

I have shipped from you guys multiple times now and I'm never disappointed! The tumbler cup is amazing, I use it every day. The hoodie is soft and warm my girlfriend already stole it from me 😂 and every shift was flawless and fits great. I get the 3 pack mystery bundle shirts every time I shop and I always get a great selection! I've only gotten a repeat shirt once but I have it to my friend and now he's obsessed with your merchandise. I will continue to shop with Vampire Freaks even into old age. You guys always deliver, you never disappoint, and in the 2 years I've been buying from you guys I've never had any issues. Keep up the phenomenal work and I'll continue to spread the word and love of your amazing stuff! Thank you again so much for the work you all put into your designs, clothes, everything. You're all the best, I'm a VF for life guys!

Date of experience: April 24, 2025