business logo of VampireFreaks

VampireFreaksReviews 10,650

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
926
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Texas
1 review
0 helpful votes
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May 6, 2025

I easily found what I was looking for. Check out was simple and quick.

Date of experience: April 26, 2025
Michigan
1 review
0 helpful votes
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May 6, 2025

Loved everything I ordered, looks exactly how it looks online. Love the extra little goodies given in the package as well. Vampire heart is very intense in a good way!

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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May 6, 2025

Love love love their prices for TRIPP pants when they run a sale is awesome! Saves so much money! And their customer service is the best!

Date of experience: April 26, 2025
North Carolina
1 review
0 helpful votes
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May 6, 2025

Outstanding choices in Gothic, clothing and accessories. Awesome!

Date of experience: April 26, 2025
Oregon
1 review
0 helpful votes
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May 6, 2025

My experience was nothing short of lovely? Shipping was super quick and the quality of the items I got was amazing!

Date of experience: April 26, 2025
Oregon
1 review
0 helpful votes
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May 6, 2025

My bag came super fast! It was packaged well and I was so happy with all the little goodies I got with it!

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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May 6, 2025

Great quality, fast shipping, super cool products. No complaints as always!

Date of experience: April 26, 2025
New York
1 review
0 helpful votes
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May 6, 2025

I love the shirts. The designs are very much to my liking. I got the shirts quickly.

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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May 6, 2025

Veil was much nicer than I even imagined. Beautiful craftsmanship, fast delivery, very satisfied.

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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May 6, 2025

Good. Now please stop emailing me begging me to fill this out. I have to enter 50 characters. So so so so so so so so so so annoying

Date of experience: April 26, 2025
Colorado
1 review
0 helpful votes
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May 6, 2025

The vest is so dope! Super happy about how it looks on me, thank you!

Date of experience: April 26, 2025
Oklahoma
1 review
0 helpful votes
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May 5, 2025

Needed new boots and was able to find a pair quickly, order was easy, and arrived fast.

Date of experience: April 25, 2025
Washington
1 review
0 helpful votes
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May 5, 2025

Great! Was a speedy shipping and given enough tracking to know when it was arriving

Date of experience: April 25, 2025
Connecticut
1 review
0 helpful votes
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May 5, 2025

I got the package. I haven't opened it because it's for a baby who hasn't been born yet. My problem with the company is that you don't consider my last name to be valid because you won't recognize apostrophes as being a legitimate part of my name. Maybe it's a trifle to you, but I take pride in my heritage which is reflected in my last name. Like I said, it probably doesn't mean squat to you, but you aren't the first company I wouldn't deal with a second time because of that.

Date of experience: April 25, 2025
Washington
1 review
0 helpful votes
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May 5, 2025

Delivered quickly and quality was amazing! The quality of the product also blows everything out of the park!

Date of experience: April 25, 2025
Ohio
1 review
0 helpful votes
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May 5, 2025

Items were exactly as described. Fast shipping and great communication.

Date of experience: April 25, 2025
Pennsylvania
1 review
0 helpful votes
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May 5, 2025

Product is accurate to the photo and great quality! Shipping was surprisingly quick as well with great communication.

Date of experience: April 21, 2025
Washington
1 review
0 helpful votes
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May 5, 2025

It was pretty straightforward. My item came in a timely manner with no issues.

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
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May 5, 2025

Love everything I've bought from here! It's always shipped quickly and as described on the site.

Date of experience: April 25, 2025
Spain
1 review
0 helpful votes
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May 5, 2025

It was a good experience. Only in this store I found the special products I was looking for.

Date of experience: April 25, 2025