VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
It's a wonderful cooler, it's exactly as the photos described and it's able to hold a full six back especially if they're individual cans. Plus the strap on it is very well made so there is no worry about ripping or about this product being fragile. It's a wonder coffin cooler that I plan to use all the time!
I ordered a tank top and arm warmers and have come to love them both so much. I haven't ordered a lot of things from VampireFreaks but will most definitely order more in the future. Everything I've ordered from them has been beautiful and wonderful.
Great experience. Purchased a pierced cap, and they even threw in a bunch of cool buttons and stickers.
I easily found what I was looking for. Check out was simple and quick.
Loved everything I ordered, looks exactly how it looks online. Love the extra little goodies given in the package as well. Vampire heart is very intense in a good way!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!