business logo of VampireFreaks

VampireFreaksReviews 10,672

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
928
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New York
1 review
0 helpful votes
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Chris
April 9, 2020
Updated review

Everything i have ordered from vampire freaks has been better than expected! Amazing quality! Though unfortunately i have noticed that most of the mens shirts and pants only come in 2 or 3 sizes, non of which are 36/34 and or large for the shirts which is a common size! It would be wonderful if there were more size selections!

Date of experience: April 9, 2020

Everything i have ordered from vampire freaks has been...
April 2, 2020
Previous review

Everything i have ordered from vampire freaks has been better than expected! Amazing quality! Though unfortunately i have noticed that most of the mens shirts and pants only come in 2 or 3 sizes, non of which are 36/34 which is a common size! It would be wonderful if there were more size selections!

Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Yes please
April 9, 2020
Updated review

Love this stuff. Great product and fast. Got a necklace, gloves and hand sanitizer... thank goodness. Just in time for the virus peak.

Date of experience: April 9, 2020

Love this stuff
April 2, 2020
Previous review

Love this stuff

Date of experience: April 2, 2020
New Jersey
1 review
0 helpful votes
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Quick and amazing shipping
April 9, 2020
Updated review

Extremely satisfied with my purchase not to mention the extremely fast shipping

Also thanks for the stickers and hand sanitizer

Date of experience: April 9, 2020

Extremely satisfied with my purchase not to mention...
April 1, 2020
Previous review

Extremely satisfied with my purchase not to mention the extremely fast shipping

Also thanks for the stickers and hand sanitizer

Date of experience: April 1, 2020
Texas
1 review
1 helpful vote
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Happy Customer
April 8, 2020
Updated review

I love the variety of merchandise and how easy checking out was! I automatically got a text with my order info! I received my order faster than I expected! I WILL be shopping here again!

Date of experience: April 8, 2020

I love the variety of merchandise and how easy checking...
April 1, 2020
Previous review

I love the variety of merchandise and how easy checking out was! I automatically got a text with my order info! Can't wait to receive my order!

Date of experience: April 1, 2020
New York
1 review
2 helpful votes
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IN LOVE
April 7, 2020
Updated review

Friendly and personal follow up messages thanking clients and volunteering shipping status, priceless! High quality, beautiful items, I can't wait to show them off!

Date of experience: April 7, 2020

Friendly and personal follow up messages thanking clients...
March 30, 2020
Previous review

Friendly and personal follow up messages thanking clients and volunteering shipping status, priceless!

Date of experience: March 30, 2020