VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Everything i have ordered from vampire freaks has been better than expected! Amazing quality! Though unfortunately i have noticed that most of the mens shirts and pants only come in 2 or 3 sizes, non of which are 36/34 and or large for the shirts which is a common size! It would be wonderful if there were more size selections!
Everything i have ordered from vampire freaks has been better than expected! Amazing quality! Though unfortunately i have noticed that most of the mens shirts and pants only come in 2 or 3 sizes, non of which are 36/34 which is a common size! It would be wonderful if there were more size selections!
Love this stuff. Great product and fast. Got a necklace, gloves and hand sanitizer... thank goodness. Just in time for the virus peak.
Extremely satisfied with my purchase not to mention the extremely fast shipping
Also thanks for the stickers and hand sanitizer
Extremely satisfied with my purchase not to mention the extremely fast shipping
Also thanks for the stickers and hand sanitizer
I love the variety of merchandise and how easy checking out was! I automatically got a text with my order info! I received my order faster than I expected! I WILL be shopping here again!
I love the variety of merchandise and how easy checking out was! I automatically got a text with my order info! Can't wait to receive my order!
Friendly and personal follow up messages thanking clients and volunteering shipping status, priceless! High quality, beautiful items, I can't wait to show them off!
Friendly and personal follow up messages thanking clients and volunteering shipping status, priceless!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!