VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I loved the prices! They were very helpful, and good quality items I couldn't be note happy with my purchase!
Really great service and fast! Love, love my new killstar purse! The service was very prompt and received my order with a week.
Awesome merchandise, speedy checkout, amazing and conscientious customer service. My order was processed very quickly, I really liked the mailer used (the leopard print was such a great touch!), they tossed some free SWAG into the mailer (stickers and whatnot), and even included (dun dun DUUUUNNN) a free purse-sized hand sanitizer, which is pretty valuable right now in these weird Covid times.
Awesome merchandise, speedy checkout.
It was a streamlined experience until I had a delay which was fin it was omly another day. But as I was excited to try them on and see what kind of comfort Id be looking forward to the zipper broke as I pulled it up, not even yanking or trying hard just a simple pull and it broke a tooth off the zipper and came undone. Very unsatisfied as well as the button itself is loose which is a minor problem to not being able to zip them up. Please fix the quality issue. I paid almost $80.00 for this poor experience.
Love Vampire Freaks site and service. Always earlier than expected. Always great products that aren't cheaply made.
Love Vampire Freaks site and service. Always earlier than expected. Always great products that aren't cheaply made.
The clothes are cute but made for very skinny women so beware when trying to size. The overall clothing quality is a mixed bag, some items are amazing but sized improperly while others aren't great quality but fit amazing.
With everything that's going on didn't expect to get them so quick but got in about a week. Will be ordering again.
So far no problem everything went good
Love you guys. I will be using your site for gifts for my niece and nephew and buying my clothes ect. Out of gratitude for the years I spent on the social platform and the impact it had on my life.
Always on time, great products and my friend is going to love her gift. Plus, I will be buying more stuff.
Simple checkout, arrived a bit earlier than expected. Times are hard right now so I really appreciate my order. Thank you.
Just got my order love the kill star plush troll and bag he came in it was really cute the bag is cloth and can be used for other things. The plushie is adorable. The t shirt is an 2x a like an extra large and being called a 2x great job keep it up
Ordering from this site was very quick and easy! I have an obsession with pins and horror. I would definitely order from here again.
Wonderful! I love all of my items I ordered and the shipping was very fast. I will be ordering again soon
Everything i have ordered from vampire freaks has been better than expected! Amazing quality! Though unfortunately i have noticed that most of the mens shirts and pants only come in 2 or 3 sizes, non of which are 36/34 and or large for the shirts which is a common size! It would be wonderful if there were more size selections!
Everything i have ordered from vampire freaks has been better than expected! Amazing quality! Though unfortunately i have noticed that most of the mens shirts and pants only come in 2 or 3 sizes, non of which are 36/34 which is a common size! It would be wonderful if there were more size selections!
Love this stuff. Great product and fast. Got a necklace, gloves and hand sanitizer... thank goodness. Just in time for the virus peak.
Extremely satisfied with my purchase not to mention the extremely fast shipping
Also thanks for the stickers and hand sanitizer
Extremely satisfied with my purchase not to mention the extremely fast shipping
Also thanks for the stickers and hand sanitizer
I love the variety of merchandise and how easy checking out was! I automatically got a text with my order info! I received my order faster than I expected! I WILL be shopping here again!
I love the variety of merchandise and how easy checking out was! I automatically got a text with my order info! Can't wait to receive my order!
Friendly and personal follow up messages thanking clients and volunteering shipping status, priceless! High quality, beautiful items, I can't wait to show them off!
Friendly and personal follow up messages thanking clients and volunteering shipping status, priceless!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!