business logo of VampireFreaks

VampireFreaksReviews 11,704

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,016
value
285
shipping
286
quality
4,767
This company does not typically respond to reviews

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11,048 reviews

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South Dakota
1 review
0 helpful votes
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Love everything!
September 12, 2020
Updated review

I've always loved the alternative/Goth scene since I was young so I knew I had to be apart of it. I need to be apart of it. I have no regrets on this site, I'll definitely come back! They have amazing products!

Date of experience: September 12, 2020

Love this site!
September 4, 2020
Previous review

Love this site!

Date of experience: September 4, 2020
Maryland
1 review
0 helpful votes
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Satisfaction Gauranteed
September 11, 2020
Updated review

Outstanding customer service! I appreciate the discount, thanks! You guys are the BEST! Totally fantastic job!

Date of experience: September 11, 2020

Great products
April 29, 2020
Previous review

It was great! I liked the fact that they had face masks that work for the covid-19/corona virus epidemic. I also purchased goggles with UV protection and had a mirror surface.

Date of experience: April 29, 2020

Outstanding customer service!
April 22, 2020
Previous review

Outstanding customer service! I appreciate the discount, thanks!

Date of experience: April 22, 2020
Oregon
1 review
0 helpful votes
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Amazing site
September 11, 2020
Updated review

I just found your site and I'm in love! You guys have all the stuff I want for a little cheaper then other sites and that helps a hard working mom like me get some cool stuff in these hard times. I got my order within a week of placing the order. This company is amazing

Date of experience: September 11, 2020

I just found your site and I'm in love!
September 4, 2020
Previous review

I just found your site and I'm in love! You guys have all the stuff I want for a little cheaper then other sites and that helps a hard working mom like me get some cool stuff in these hard times.

Date of experience: September 4, 2020
Washington
1 review
0 helpful votes
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Vampire freaks
September 10, 2020
Updated review

Awesome store, awesome clothing, overall awesome store in general! If I were to recommend an online store, it would be vampire freaks, because they have a better selection of clothing than hot topic and spencer gifts!

Date of experience: September 10, 2020

Awesome store!
September 3, 2020
Previous review

Awesome store!

Date of experience: September 3, 2020
Washington
1 review
0 helpful votes
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Love It!
September 10, 2020
Updated review

Love what I have seen so far. Got my order earlier than anticipated! Absolutely in love with everything about this bag! Can't wait to order more.

Date of experience: September 10, 2020

Love what I have seen so far
September 2, 2020
Previous review

Love what I have seen so far. Can't wait to get my order!

Date of experience: September 2, 2020
GB
2 reviews
0 helpful votes
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So cool
September 10, 2020

So cool this is, really worth a shot! Just such great niche items, we will most certainly be buying from again in near future.

Date of experience: September 10, 2020
Florida
1 review
0 helpful votes
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Excellent customer service!
September 1, 2020
Updated review

Excellent products and the best customer service! Highly recommend. The selection is great and they answer every question. Very smooth transaction with fast shipping. A+++++++

Date of experience: September 1, 2020

Excellent products and great customer service!
August 25, 2020
Previous review

Excellent products and great customer service! Highly recommend.

Date of experience: August 25, 2020
Illinois
1 review
0 helpful votes
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Finally my kinda gear.
September 1, 2020
Updated review

Very easy to navigate & find what I was looking for. Great so far with vampire freaks. Ordered then delivered as promised.

Date of experience: September 1, 2020

Very easy to navigate & find what I was looking for
August 23, 2020
Previous review

Very easy to navigate & find what I was looking for.

Date of experience: August 23, 2020
California
1 review
0 helpful votes
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Tripp Men's Vinyl Pants
September 1, 2020
Updated review

Quick and painless. Lol Despite being delivered by USPS everything went smoothly. It got it here faster than I expected. I also didn't have any issues with the delivery itself, and the package arrived safely intact.

Date of experience: September 1, 2020

Quick and painless
August 24, 2020
Previous review

Quick and painless. Lol

Date of experience: August 24, 2020
Minnesota
1 review
0 helpful votes
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Wrong shoe size
September 30, 2020
Updated review

Delivered fast but the size for the boots were wrong...,,,,...,...

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2020

Very fast
August 24, 2020
Previous review

Very fast

Date of experience: August 24, 2020
Maryland
1 review
0 helpful votes
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Sik
August 28, 2020
Updated review

Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666 Out of body 666

Date of experience: August 28, 2020

Easy to find what im looking for
August 20, 2020
Previous review

Easy to find what im looking for

Date of experience: August 20, 2020
Illinois
1 review
0 helpful votes
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Vampire Freaks is Awesome
August 28, 2020
Updated review

Quick and easy. The item was shipped within a week and it arrived a few days after the shipping confirmation

Date of experience: August 28, 2020

Quick and easy
August 20, 2020
Previous review

Quick and easy

Date of experience: August 20, 2020
Minnesota
1 review
0 helpful votes
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It was nice
August 27, 2020
Updated review

It always stressful buying cloths online And shoes. I was on a limit so it was hard to know what to buy that's with in my budget. So I love This website gonna be buying more stuff in the future

Date of experience: August 27, 2020

It always stressful buying cloths online And shoes
August 19, 2020
Previous review

It always stressful buying cloths online And shoes. I was on a limit so it was hard to know what to buy that's with in my budget. So I love This website gonna be buying more stuff in the future

Date of experience: August 19, 2020
California
1 review
1 helpful vote
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I like it but be aware.
September 30, 2020

I'm not huge on writing reviews because everyone has different opinions on things. I just wanted to make sure people are aware of the sizing. I think if you are a thin person with c-cup or smaller i think you won't have much of an issue. But anyone who falls under plus size or almost plus size... or maybe if you have a bigger upper body, you may want to size up. I sized up because i know that i like things to fit loose on me. Especially jackets sweaters... i got the distressed blackish grey cardigan... acid wash... its got those witchy vibes... its super cute, but it does not fall like the photo. I know im a lot bigger than the girl in the photo, but i guess i need to size up another time. I got a xxl hoping it would be fine. It fits and is comfy. Just the way it falls looks awkward. I was hoping it would cover my legs a bit but its like wide open and the zipper starts above the belly button which is super awkward to me. I think it'd fall nicer and be more flattering if it had a longer zipper.
They do a good job at posing the models so you can't tell where the zipper falls and how the fabric falls truly... unzipped its fine. But zipped its weird.
Im a sewer, so i can easily stick some buttons or velcro or something but for over $100 i shouldn't HAVE to do that...
I don't really wanna send it back and do the whole exchange thing... with covid and all. But i will still contact them and see if i can exchange it for free. If not I'll see about modifying it.

Date of experience: August 26, 2020
California
1 review
0 helpful votes
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Cool
August 24, 2020
Updated review

Everything was simple and fast. I have nothing else really to say. Would order again from here for sure.

Date of experience: August 24, 2020

Pretty simple and fast
August 17, 2020
Previous review

Pretty simple and fast.

Date of experience: August 17, 2020
New York
1 review
0 helpful votes
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Always impressed
August 22, 2020
Updated review

I love this site. Great sales and so easy to deal with. Their personal touch is the best part if ordering from them.

Date of experience: August 22, 2020

I love this site
August 15, 2020
Previous review

I love this site. Great sales and so easy to deal with.

Date of experience: August 15, 2020
Ohio
1 review
0 helpful votes
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Not bad but of cheap quality
August 22, 2020
Updated review

I gave a 3 because I feel the quality of the item is subpar. The metal cup it comes with is really cheap.

Date of experience: August 22, 2020

I have a 3 because I feel really ripped off by the...
September 30, 2020
Previous review

I have a 3 because I feel really ripped off by the shipping price.

Date of experience: August 15, 2020
Connecticut
1 review
0 helpful votes
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Great ring! I plan on shopping more with the company.
August 20, 2020
Updated review

Good price, fast delivery and great product. Good job all around. Thank you! All of your products look amazing. I'm sending links to my friends also.

Date of experience: August 20, 2020

Great place to shop
August 13, 2020
Previous review

Great place to shop.

Date of experience: August 13, 2020
Maryland
1 review
0 helpful votes
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Excellent product, delivery and service!
August 16, 2020
Updated review

Everything was so easy. From searching to purchasing it was effortless. Lots of cool stuff to choose from, too!

Date of experience: August 16, 2020

Everything was so easy
August 9, 2020
Previous review

Everything was so easy. From searching to purchasing it was effortless. Lots of cool stuff to choose from, too!

Date of experience: August 9, 2020
Florida
1 review
0 helpful votes
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Killer Jeans!
August 15, 2020
Updated review

Found the brand and design of jeans I wanted super easy, I was happy with the shipping time - just wish they had more variety of sizes for each item and that their stuff was cheaper lol

Date of experience: August 15, 2020

Just wish stuff was cheaper lol
August 8, 2020
Previous review

Just wish stuff was cheaper lol

Date of experience: August 8, 2020