VampireFreaksReviews 11,701
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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience. Super fast shipping. Definitely would shop with you guys again. Thanks.
This site has great products and prices and fast shipping! I'm happy there's finally a good replacement store for goth/emo people to shop since Hot Topic is just a bunch of sellouts.
This site has great products and prices and fast shipping!
Pretty breezy, just had to wrestle with my wallet. My job sucks and money is super tight so I can't get much but I love what I do get.
Pretty breezy, just had to wrestle with my wallet. My job sucks and money is super tight so I can't get much but I love what I do get.
Half my order is shipped so I'm trying to be patient. Overall this site is way more personable and friendlier than other stores.
Half my order is shipped so I'm trying to be patient. Overall this site is way more personable and friendlier than other stores.
Very good UI and fantastic clothes and shoes and lovely customer service and looking forward to many new purchases
Very good UI and fantastic clothes and shoes
Just started by searching for some versatile mens wear items for the weather and found exactly what i was looking for after having lots to choose from.
Very Easy, Has exactly what i needed!
I'm really happy with my jacket. This was my first time ordering with VF and my package was delivered as expected.
Love it. You guys are the best. I for one love the shoes but I have to return them because I got the wrong size
Quick and Easy. Found a great gift for friends baby. It shipped very quick and it looks great. Will definitely buy from site in future if I find something I like.
Is a good experience no complaints here. Really fast shipping. Is a great store with a good taste for gothic fashion.
Is a good experience no complaints here.
This is the first time i bout hair dye i have shop there but it's being a long time ago i always love the product that ya'll guys have.
This is the first time i bout hair dye i have shop there but it's being a long time ago i always love the product that ya'll guys have.
It was quick and easy, prices could be lower. Gothic clothing is usually expensive though. Thanks for the stuff.
I received my product within a week since the day of purchased. It was fast delivery and it was my first time buying from Vampire Freaks and I was surprised how quick it was.
Quick and easy... items can super fast... consistent contact through the shipping process. And the two pins ordered (Bowie pin and Joker pin) are unique & very cool. Can't wait to order from VampireFreaks AGAIN!
Love the site, easy to navigate. I'm slowly putting together my Halloween decorations and these items were exactly what I needed to make my display pop!
The tote bag I ordered was really small. I thought it would be bigger. I love you guys. Keep up the good work.
ALwAyZ mAd
They have really great merch. I would've bought more, but they were out of stock on a lot of things.
My whole experience was great, it arrived quickly and is pretty good quality alto there were a few slight noticeable scuffs and small bubbles in what i assume to be the acrylic/maybe plastic that the necklace is make out of but over all it doesn't bug me that much.
Quick easy checkout. Cheaper than other sites. Easy to navigate. The shipping was quick. The umbrella is good quality and looks just like the picture. It looks well made and is sturdy.
Quick easy checkout. Cheaper than other sites. Easy to navigate.
I first emailed in cuz I didnt receive my package. After contacting customer service, my issue was resolved and I feel better about reordering from them again.
I did not receive my package and no one has replied to my email I sent on 7/12.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members