VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy to follow. Dry fast shipping. No problems at all! Will order from again l! Great customer service!
I like this store, because it has a lot of stuff I like. And I'm a big fan of gothic clothing. I would recommend this store to a friend.
Easy to navigate and had stuff I actually wanted... yes
They had a lot to choose from... items that I couldn't find on other sites
Easy to navigate and had stuff I actually wanted
Super cute stuff, not enough monies! Things were sent on time, smooth delivery. Love my salt and pepper shakers. Will come again one day, when I have money again.
It's not what I thought in the picture, very low quality. I am sorry, I requested for refunds please.
It's really simple to navigate the site, and the clothes are awesome. The prices were good, the selection was decent, and I will definitely make purchases from them in the future.
It's really simple to navigate and the clothes are awesome
I placed a order for a necklace and it was easy to order, great price and fast shipping. Only problem I had is when I opened the package the chain was broke on the necklace and I had to take to a local jeweler to repair it.
Easy to find, easy to order. I hope shipping is just as easy and my order gets here asap.
Items came in a timely manner. Unfortunately, there were no instructions on how to use the filters on one of the styles I had purchased. Overall, I am satisfied with my purchase and experience.
The murder boy bag wasn't what I expected. It felt cheaply made. I am really wondering if it was actually worth the price I paid for it. It doesn't look like the bag will fall apart. But I was thinking I would get a better quality of cloth. But it wasn't too expensive.
This was the first time o had ordered from u guys it was fast and easy will order again and again when I need it
Really easy to find such good products where the categories are well-divided and some designs are used for multiple times of products.
Really easy to find such good products
Super cute things! Im Definitely shopping again! I definitely like my bracelet! Wish I would of gotten more!
I not only got the 2 bottles of dye I ordered but got a free bottle of a blue dye. No complaints here. The dye is going to be great
It was good can't wait to receive my hair color
Vampirefreaks clothing is the only place I get my shirts from. Great designs and great quality! They always have the styles I crave.
Vampirefreaks clothing is the only place I get my shirts from. Great designs and great quality!
Shopped here for years, still enjoy it. Great pricing, ridiculously great shipping, and awesome items. What more could you need?
Shopped here for years, still enjoy it.
Very cool merch, some stuff I wanted but didn't have my size. Bought a few other things. Overall awesome though!
Very cool merch, some stuff I wanted, didn't have my size. Overall awesome though!
When their social media site shut down in February, I wanted to purchase some things for my sister. After waiting over a week and not hearing from anyone my order was "refunded" (didn't show back up in my bank account until April) because apparently everything I had ordered had been sold out. Once the refund comes in over a month later, I try again, but this time I just ordered her patches and stickers and bracelets instead of clothing. Once again, I wait over a week, and I get a notification saying I'll be refunded again because they are sold out of the things I ordered.
I have been trying to order stuff for my sister since February, and both orders were "sold out".
Quick and easy! And really fast! Really unique items! One of a kind things and just my kind of taste which is a bit unusual and dark. Love this place!
Quick and easy! And really fast! Really unique items! One of a kind things and just my kind of taste which is a bit unusual and dark. Love this place!
Exactly what i wanted these boots are so comfortable and the quality is amazing! These are by far the best boots I've ever bought and I cant wait to add more to my boot collection! 5 Starz! I highly recommend the New Rock brand!
IM Asperger's Syndrome n love this store n I hate shopping. I've read on some other sites that VampireFreaks is closing for real n the objects are going on Amazon. Baby NOOOO. DON'T CLOSE FOR REAL. I FREAKN LOVE THIS STORE. I WISH I OWNED IT BUT IM LOW CLASS N DON'T LIVE NEAR CORPORATE. VAMPIRE FREAKS PLEASE STAY.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!