business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Canada
1 review
0 helpful votes
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Awesome transaction!
May 22, 2020
Updated review

Easy to follow. Dry fast shipping. No problems at all! Will order from again l! Great customer service!

Date of experience: May 22, 2020

Easy to follow
May 14, 2020
Previous review

Easy to follow

Date of experience: May 14, 2020
Alaska
1 review
0 helpful votes
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Fishnet
May 21, 2020
Updated review

I like this store, because it has a lot of stuff I like. And I'm a big fan of gothic clothing. I would recommend this store to a friend.

Date of experience: May 21, 2020

I like this store
May 14, 2020
Previous review

I like this store.

Date of experience: May 14, 2020
Indiana
1 review
0 helpful votes
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Great experience
May 17, 2020
Updated review

Easy to navigate and had stuff I actually wanted... yes
They had a lot to choose from... items that I couldn't find on other sites

Date of experience: May 17, 2020

Easy to navigate and had stuff I actually wanted
May 10, 2020
Previous review

Easy to navigate and had stuff I actually wanted

Date of experience: May 10, 2020
Minnesota
1 review
0 helpful votes
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Everything went smoothly
May 17, 2020
Updated review

Super cute stuff, not enough monies! Things were sent on time, smooth delivery. Love my salt and pepper shakers. Will come again one day, when I have money again.

Date of experience: May 17, 2020

Super cute stuff, not enough monies!
May 10, 2020
Previous review

Super cute stuff, not enough monies!

Date of experience: May 10, 2020
Colorado
1 review
0 helpful votes
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Low quality
June 15, 2020
Updated review

It's not what I thought in the picture, very low quality. I am sorry, I requested for refunds please.

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2020

Awesom ship
May 9, 2020
Previous review

Awesom ship

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Highly recommended
May 15, 2020
Updated review

It's really simple to navigate the site, and the clothes are awesome. The prices were good, the selection was decent, and I will definitely make purchases from them in the future.

Date of experience: May 15, 2020

It's really simple to navigate and the clothes are...
May 14, 2020
Previous review

It's really simple to navigate and the clothes are awesome

Date of experience: May 14, 2020
Mississippi
1 review
0 helpful votes
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Almost perfect
May 14, 2020
Updated review

I placed a order for a necklace and it was easy to order, great price and fast shipping. Only problem I had is when I opened the package the chain was broke on the necklace and I had to take to a local jeweler to repair it.

Date of experience: May 14, 2020

Easy to find, easy to order
May 7, 2020
Previous review

Easy to find, easy to order. I hope shipping is just as easy and my order gets here asap.

Date of experience: May 7, 2020
Massachusetts
1 review
0 helpful votes
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Face masks
May 14, 2020
Updated review

Items came in a timely manner. Unfortunately, there were no instructions on how to use the filters on one of the styles I had purchased. Overall, I am satisfied with my purchase and experience.

Date of experience: May 14, 2020

So far so good
May 7, 2020
Previous review

So far so good.

Date of experience: May 7, 2020
Maryland
1 review
0 helpful votes
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Overall good but...
May 14, 2020
Updated review

The murder boy bag wasn't what I expected. It felt cheaply made. I am really wondering if it was actually worth the price I paid for it. It doesn't look like the bag will fall apart. But I was thinking I would get a better quality of cloth. But it wasn't too expensive.

Date of experience: May 14, 2020

Reasonable prices
May 7, 2020
Previous review

Reasonable prices. Good selection of things.

Date of experience: May 7, 2020
New Jersey
1 review
0 helpful votes
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Right on time
May 14, 2020
Updated review

This was the first time o had ordered from u guys it was fast and easy will order again and again when I need it

Date of experience: May 14, 2020

Fast and easy
May 6, 2020
Previous review

Fast and easy

Date of experience: May 6, 2020
Arizona
1 review
0 helpful votes
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Amazing Alice Shirt
May 14, 2020
Updated review

Really easy to find such good products where the categories are well-divided and some designs are used for multiple times of products.

Date of experience: May 14, 2020

Really easy to find such good products
May 7, 2020
Previous review

Really easy to find such good products

Date of experience: May 7, 2020
California
1 review
0 helpful votes
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Fantastic
May 13, 2020
Updated review

Super cute things! Im Definitely shopping again! I definitely like my bracelet! Wish I would of gotten more!

Date of experience: May 13, 2020

Super cute things!
May 3, 2020
Previous review

Super cute things! Im Definitely shopping again!

Date of experience: May 3, 2020
Missouri
1 review
0 helpful votes
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Adore the color
May 10, 2020
Updated review

I not only got the 2 bottles of dye I ordered but got a free bottle of a blue dye. No complaints here. The dye is going to be great

Date of experience: May 10, 2020

It was good can't wait to receive my hair color
May 3, 2020
Previous review

It was good can't wait to receive my hair color

Date of experience: May 3, 2020
Florida
1 review
0 helpful votes
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ƒαηтαѕтιc!
May 9, 2020
Updated review

Vampirefreaks clothing is the only place I get my shirts from. Great designs and great quality! They always have the styles I crave.

Date of experience: May 9, 2020

Vampirefreaks clothing is the only place I get my shirts...
May 2, 2020
Previous review

Vampirefreaks clothing is the only place I get my shirts from. Great designs and great quality!

Date of experience: May 2, 2020
California
1 review
0 helpful votes
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Awesome!
May 8, 2020
Updated review

Shopped here for years, still enjoy it. Great pricing, ridiculously great shipping, and awesome items. What more could you need?

Date of experience: May 8, 2020

Shopped here for years, still enjoy it
May 1, 2020
Previous review

Shopped here for years, still enjoy it.

Date of experience: May 1, 2020
Illinois
2 reviews
0 helpful votes
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My New Fav
May 7, 2020
Updated review

Very cool merch, some stuff I wanted but didn't have my size. Bought a few other things. Overall awesome though!

Date of experience: May 7, 2020

Very cool merch, some stuff I wanted, didn't have my...
April 30, 2020
Previous review

Very cool merch, some stuff I wanted, didn't have my size. Overall awesome though!

Date of experience: April 30, 2020
Alabama
1 review
1 helpful vote
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When their social media site shut down in February, I wanted to purchase some things for my sister. After waiting over a week and not hearing from anyone my order was "refunded" (didn't show back up in my bank account until April) because apparently everything I had ordered had been sold out. Once the refund comes in over a month later, I try again, but this time I just ordered her patches and stickers and bracelets instead of clothing. Once again, I wait over a week, and I get a notification saying I'll be refunded again because they are sold out of the things I ordered.
I have been trying to order stuff for my sister since February, and both orders were "sold out".

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Ohio
1 review
0 helpful votes
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Quick and easy
May 7, 2020
Updated review

Quick and easy! And really fast! Really unique items! One of a kind things and just my kind of taste which is a bit unusual and dark. Love this place!

Date of experience: May 7, 2020

Quick and easy!
April 30, 2020
Previous review

Quick and easy! And really fast! Really unique items! One of a kind things and just my kind of taste which is a bit unusual and dark. Love this place!

Date of experience: April 30, 2020
Michigan
1 review
0 helpful votes
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New rock Lilac Boots
May 6, 2020
Updated review

Exactly what i wanted these boots are so comfortable and the quality is amazing! These are by far the best boots I've ever bought and I cant wait to add more to my boot collection! 5 Starz! I highly recommend the New Rock brand!

Date of experience: May 6, 2020

Exactly what i wanted
April 29, 2020
Previous review

Exactly what i wanted

Date of experience: April 29, 2020
Georgia
1 review
0 helpful votes
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Why leave?
May 4, 2020

IM Asperger's Syndrome n love this store n I hate shopping. I've read on some other sites that VampireFreaks is closing for real n the objects are going on Amazon. Baby NOOOO. DON'T CLOSE FOR REAL. I FREAKN LOVE THIS STORE. I WISH I OWNED IT BUT IM LOW CLASS N DON'T LIVE NEAR CORPORATE. VAMPIRE FREAKS PLEASE STAY.

Date of experience: May 4, 2020