business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Nevada
1 review
0 helpful votes
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The event of goodies
June 26, 2020
Updated review

Great goodies and extremely awesome service with delivery. With this order was doing Christmas shopping for family and friends. The goodies are wonderful. Price was very nice, lots of stocking stuffers! Delivery went great. The company kept me posted when order was moving along and finally the delivery date and time. Nice greatly appreciated

Date of experience: June 26, 2020

Love the site and Service
June 19, 2020
Previous review

Love the site and Service

Date of experience: June 19, 2020
Massachusetts
1 review
0 helpful votes
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Impressed
June 21, 2020
Updated review

Website loads way faster than hot topic lol. Love the variety of awesome stuff too... I feel like the products are made just for me.

Date of experience: June 21, 2020

Website loads way faster than hot topic lol
June 12, 2020
Previous review

Website loads way faster than hot topic lol. Love the variety of awesome stuff too... I feel like the products are made just for me.

Date of experience: June 12, 2020
California
1 review
0 helpful votes
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Freaking adorable
June 20, 2020
Updated review

I'm so glad the dead bunnies were back in stock. I got pink and black. They're a great price for a large size; well made and so soft. I love my dead bunnies!

Date of experience: June 20, 2020

I only wish I could get everything I want before it...
June 12, 2020
Previous review

I only wish I could get everything I want before it sells out. I'll check back again soon.

Date of experience: June 12, 2020
Florida
2 reviews
0 helpful votes
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Great shipping, great product quality.
June 19, 2020
Updated review

Shipping and delivery was faster than I thought it would be and the product is very high quality and well packaged.

Date of experience: June 19, 2020

Very quick and easy
June 12, 2020
Previous review

Very quick and easy.

Date of experience: June 12, 2020
New York
2 reviews
0 helpful votes
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Awesome devil wrap.
June 19, 2020
Updated review

I love your stuff and shopping is so easy and fun. I also REALLY appreciate my special Pinhead discount and lot!

Date of experience: June 19, 2020

I love your stuff and shopping is so easy and fun
June 12, 2020
Previous review

I love your stuff and shopping is so easy and fun. I also REALLY appreciate my special Pinhead discount and lot!

Date of experience: June 12, 2020
Maryland
1 review
0 helpful votes
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My daughter loved the parasol holder
June 19, 2020
Updated review

Very easy ordering. Unusual items. My daughter is very pleased with the quality of the parasol holder.

Date of experience: June 19, 2020

Very easy ordering
June 12, 2020
Previous review

Very easy ordering

Date of experience: June 12, 2020
California
1 review
0 helpful votes
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Really great!
June 17, 2020
Updated review

Website is easy to navigate, found lots of cool items. The stuff i bought came really quick, nothing was damaged, all the packaging was intact. Excellent quality.

Date of experience: June 17, 2020

Website is easy to navigate, found lots of cool items
June 10, 2020
Previous review

Website is easy to navigate, found lots of cool items.

Date of experience: June 10, 2020
New York
1 review
0 helpful votes
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Everything was perfect
June 16, 2020
Updated review

Nice quick and smooth. When something went wrong they reached out and helped correct the issue. It helped them then to ship out my order with ease.

Date of experience: June 16, 2020

Nice quick and smooth
June 9, 2020
Previous review

Nice quick and smooth

Date of experience: June 9, 2020
Idaho
1 review
0 helpful votes
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I love u all
June 16, 2020
Updated review

Stay safe please. Times like this are dangerous. Stay sanitized, f! Ck 12 f! Ck 12 f! Ck 12 BLM. But these armwarmers r cute as hell i luuuuuv dem <3 much love

Date of experience: June 16, 2020

I love u all
June 16, 2020
Previous review

Stay safe please. Times like this are dangerous. Stay sanitized, f! Ck 12 f! Ck 12 f! Ck 12 BLM. But these armwarmers r cute as hell i luuuuuv dem <3 much love

Date of experience: June 16, 2020

Stay safe please
June 3, 2020
Previous review

Stay safe please

Date of experience: June 3, 2020
Japan
1 review
0 helpful votes
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Good
June 14, 2020

I love these items because of the quality and the wide range of choices. I put 4 stars because it is a bit expensive so it makes sense to look for similar items elsewhere.

Date of experience: June 14, 2020
Nevada
1 review
0 helpful votes
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Best unicorn purse ever!
June 10, 2020
Updated review

My shopping experience was great! No problems. My order arrived earlier than I thought and I'm very happy with the overall service.

Date of experience: June 10, 2020

Amazing
June 3, 2020
Previous review

Amazing

Date of experience: June 3, 2020
Ohio
1 review
0 helpful votes
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Umbrella
June 10, 2020
Updated review

This is the only place that I have been able to find a goth umbrella that i like. The staff are always friendly about any issues i have had with my orders and the shipments are quick.

Date of experience: June 10, 2020

This shop is always friendly and has good prices
June 3, 2020
Previous review

This shop is always friendly and has good prices.

Date of experience: June 3, 2020
Oregon
1 review
2 helpful votes
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Wrong item sent
July 10, 2020
Updated review

You sent me the wrong product. I ordered the freak neclace and sent me a zombie neclace. With that said the quality of the product you did send me concerns me looked used or cheaply made with air bubbles through out the peice with a cheap chain I could buy a better quality from hot topic for same price range. Still would like a replacement of the correct item

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2020

You sent me the wrong product
July 8, 2020
Previous review

You sent me the wrong product. I ordered the freak neclace and sent me a zombie neclace

Date of experience: June 8, 2020
Wisconsin
1 review
0 helpful votes
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*wish there were more size selection, as well as bigger sizes*unfortunately can not return sale items even if they come damaged*

Date of experience: June 2, 2020

Wish there were more size selection, as well as bigger...
May 24, 2020
Previous review

Wish there were more size selection, as well as bigger sizes

Date of experience: May 24, 2020
Illinois
1 review
0 helpful votes
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Just waiting on my order to arrive to see the quality of the pants.

UPDATE: Got the pants and was very satisfied with the quality and destabilize of the product. Will definitely order again.

Date of experience: June 2, 2020

Just waiting on my order to arrive to see the quality...
June 1, 2020
Previous review

Just waiting on my order to arrive to see the quality of the pants.

Date of experience: June 1, 2020
Alabama
1 review
0 helpful votes
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Love the VF store
May 29, 2020
Updated review

Love this store. They are very quick about getting orders out. The quality of the mask is great, I was worried about being able to breathe properly through the mask, but once I put it on, it was comfortable and I had no trouble breathing.

Date of experience: May 29, 2020

Love this store
May 22, 2020
Previous review

Love this store. They are very quick about getting orders out.

Date of experience: May 22, 2020
Georgia
1 review
0 helpful votes
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Prompt
May 26, 2020
Updated review

Product I ordered was smaller than expected but I should have looked at or for dimensions better. Looks bigger in the picture. Still quite nice and the oder processed and shipped promptly, arrived without damage, and generally just good all around.

Date of experience: May 26, 2020

Selection was good, prices were reasonable
May 19, 2020
Previous review

Selection was good, prices were reasonable.

Date of experience: May 19, 2020
Germany
1 review
0 helpful votes
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Wonderful
May 25, 2020
Updated review

Amazing n my boyfriend love it very much :) n I can't wait to ordered more things from you guy's n you have awesome products n very reasonable too

Date of experience: May 25, 2020

Amazing
May 18, 2020
Previous review

Amazing

Date of experience: May 18, 2020
New Mexico
1 review
0 helpful votes
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Good experience
May 23, 2020
Updated review

I love the clothes on this website, super cute! I received my package really fast which is great. The only issue was that when it got here my shirt had a hole in it :(

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2020

I love the clothes on this website, super cute!
May 16, 2020
Previous review

I love the clothes on this website, super cute!

Date of experience: May 16, 2020
New Jersey
1 review
0 helpful votes
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Great
May 23, 2020
Updated review

Easy to direct website, very pleased with products. Delivery was quick & product was exactly what i ordered online.

Date of experience: May 23, 2020

Easy to direct page, very pleased with content
May 15, 2020
Previous review

Easy to direct page, very pleased with content. Thank You

Date of experience: May 15, 2020