About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
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Sustainability
Product
Customer Service
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was fine. No issues…………………… This 50 char thing is annoy though.
Fast shipping, great experience! Much cheaper than other web stores I had visited.
Quick and easy, smooth to navigate! Took advantage of a great deal
Everything is great! I like them. They are good! Much appreciated! Thanks!
Shipping arrived on time, no issues at all, nothing damaged.
Cheapest international shipping for what I wanted. Other sites were way pricier. Will order again
One of the coolest places to buy clothes from hands down.
Great, everything was perfect,
I will buy from U again.
Thank you
Nice product. Shipping and receiving was fast. Daughter is very pleased with her pants
Great first time purchase! Will use this site again, looking for a cool bat or skull necklace!
Great site has everything I wanted to get for my wife
Received a day late due to postal issues, not company related. Nice product, very happy
So far, great! Thanks for making every effort to make this easy and quick!
Looks as described and very nice. I love the extra stuff that comes with it
Good experience, loved the tote bag and other goodies.
Very easy and great to use especially the website.
Everything is super cute and really high quality. Literally in love
Excellent service. Good product. Perfect fit. Loved it
Items are good quality and reasonably price.d Love them.
I have ordered before & always exceptional service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members