About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Really nice thank you for the extra goodies and super fast shipping
Wife loves the pants plans on making future purchases
It's absolute perfection with a unique style and excellent quality.
Fast shipping. Quality merchandise. Excellent packaging.
Absolutely perfect service all the way around. Shipments came quickly both times.
Overall good and things were nicely packaged/arrived quickly
Fun and easy to use. Found everything I wanted thank you.
From ordering to delivery you guys are the best store!
A quick message about your shopping experience so far.
I love shopping here, lots of cool stuff and decent prices
Easy to order, shipped quickly, and love the pants. Thank you!
They have really fast shipping and such cute clothes
Excellent! I love these creepy products, they are perfect!
A little confused about being sent to PayPal twice during the same order, but it worked out.
I'd give 5 stars but I've only just placed my order. So far, I like what I see. Now I've received my goodies. 5 stars.
I'd give 5 stars but I've only just placed my order. So far, I like what I see.
Easy and seamless they made it really awesome! Thank you!
Nice selection, but should have more size variety for bigger people
They also gave me more than I ordered including free stickers.
Excellent! Great customer service and quality items!
Fast easy quick shopping very simple web site to navigate through.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members