VampireFreaksReviews 11,692
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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Shopping experience was excellent! My niece loved the pants
Super high quality! I loved the stickers and pen i got :)) The wording in the emails is lokey cute too!
Very responsive, on top of questions and very helpful with getting things close to what and or exactly what you are looking for.
Awesome. Thank you. Everything was packed well and was better than expected.
The quality is super high, and the price is very reasonable too! Shipping was, as always, really fast as well.
I love how helpful they are! And the items are very high quality!
I always wanted to get myself a pair of these pants, and now that i own a pair, it looks amazing. I can be more stylist like i wanted and create cool looks.
Very easy to navigate what you are looking for and like that very much. Unique designs and items.
Literally obsessed w the site & the stuff i got <3
Items were easy to find, easy to buy and I found something I really really wanted
Everything was great. Just wish it didn't take so long to get here.
My boyfriend and I love this site. It's super easy and fun to shop I come back again and again.
Fast shipping, nice product. They also included some free stickers and small plush keychain which was nice and thoughtful
It was a very quick and easy delivery. They even would message you status updates on your order regularly.
I liked the necklace that I chose and was very satisfied with the product. The shipping was quick.
Great products and timely shipping! It's difficult shopping for apparel online but the sizing charts were actually helpful!
I saw the boots advertised on FB. Once I got to Vampire Freaks site and added them to my cart, I was able to pick a "pay over time" option which is awesome because the boots weren't cheap. Once I placed my order, I received regular updates and shipping info throughout the process so that was awesome. I purchased my boots on Dec 25th and received them Jan 6th. Not a bad turn around time! These boots are awesome and great quality! I will order from Vampire Freaks again! They even sent me a cute little key chain, some stickers and a rubber bracelet for free! :)
Amazing so far! It came in a cool packaging that had a werewolf on it with their logo. My jacket was neatly folded and they even put stickers for me to use. I put them on my paint carrier where I carry all my paints for miniature for painting. Highly recommend since Hot Topic doesn't bring goth stuff like this anymore.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members