About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
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Sustainability
Product
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast shipping, it is a great product, easy assembly.
Fast shipping, quality products, great communication!
The package arrived quickly, products were perfect
Quick delivery and great quality goods! In love with my bag
You're doing great, love how fast and easy my experience was.
You're doing great, love how fast and easy my experience was.
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Es war eine super einfache, sichere und schnelle Transaktion. Beste Kundenbetreuung. Schnelle, prompte Antwort. Immer da, um alle Fragen zu beantworten, die Sie haben. Und sehr professionell. Das gesamte Personal ist großartig.
Sehr schneller, hochwertiger Service, alle Fragen wurden klar beantwortet. Die Preise gehören mit Abstand zu den niedrigsten auf dem Markt und ich mag das Produkt, sehr gute Qualität. Ich habe es allen meinen Freunden empfohlen.
Solicite un seguimiento del producto por email y me respondieron rápido solucionando me la consulta, el producto es de buena calidad, muy contento
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Always quality and what I love... I recommend your company often
Awesome as always.
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Excelente!
La orden de los productos llegó en tiempo y forma. La calidad de los productos es perfecta.
Estoy ansioso por comprar más productos de vampirefreaks!
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I would give a give 5 stars but the belts have no size chart. If they had sizing charts, I surely would of ordered one.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members