About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
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Sustainability
Product
Customer Service
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered from this site a few times and so far had no problems.
My experience Was Great! Many selections to choose from. Pricing is reasonable. Quick pay out. No hassels. And my black and white distressed sweater is sooo comfy. I love it!
Ease of ordering online, payment methods, item selection.
Love your store
Loved everything I got.
Will buy again for sure
Amazing product very pleased with my items thank you
Had no complications! Nice store for alternative stuff.
Love my clothing purchases. Everything fit perfectly
Great company and fast shipping! The products on here are of amazing quality!
Very nice :) fast delivery and no harm was done to my package
Bought a jacket love how comfortable it feels will buy more
I love my purchase and can't wait for it to arrive!
I love my purchase and can't wait for it to arrive!
I have purchased several times now and I've been very happy with the experience every time.
Good experience fast shipping. No complaints I already have a second order on its way.
Easy checkout, and beautiful product! I love everything that's on this website
Lovely customer service and fast shipping. Product is nicer than anticipated!
They make quick and easy exchanges, a loyal vampire freak
Easy purchase. Great customer service. Will be back to buy more.
It was nice to get the stickers in with my purchase
Great product! Will buy from again! Jacket is super comfy and soft.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members