About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Bought a jacket love how comfortable it feels will buy more
I love my purchase and can't wait for it to arrive!
I love my purchase and can't wait for it to arrive!
I have purchased several times now and I've been very happy with the experience every time.
Good experience fast shipping. No complaints I already have a second order on its way.
Easy checkout, and beautiful product! I love everything that's on this website
Lovely customer service and fast shipping. Product is nicer than anticipated!
They make quick and easy exchanges, a loyal vampire freak
Easy purchase. Great customer service. Will be back to buy more.
It was nice to get the stickers in with my purchase
Great product! Will buy from again! Jacket is super comfy and soft.
Thanks! My niece loves her pants, your product is fabulous!
Great customer service. I would definitely purchase from them again.
Easy shopping. Beautiful product. Exactly what I was looking for.
It was great, I also received a bracelet, pin and stickers really nice packaging
Super cute earrings! Didn't realize the cat ear was pierced as well!
My shopping experience has been very great so far, thank you to the vampire freaks.com family!
My experience was great. Thank you.----------------
Great experience all around. I will definitely be ordering again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members