About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great products and customer service, I would highly recommend!
Amazing experience, product exceeded my expectations!
Great shopping experience. Quick shipping, packed with care
It was a super quick and easy delivery. I really enjoyed my order
Very quick delivery, high quality items, and nice little freebies with each purchase
Very quick delivery! Everything was perfect and super cute! Love this site!
Items arrives as described. Fast shipping. Well packaged. Will be shopping again.
Good. Fast. The products were exactly what I ordered
Wonderful! Definitely will be purchasing more in the future. Thanks again!
Great high quality product. Easy ordering and very fast delivery.
Very cool items for all your dark friends. Shipping was fast too.
Good overall. Would recommend it to others. Great merchandise.
Very satisfactory - excellent navigation on the website as well.
Quick service. Great communication. Excellent quality
Very fast shipping and availability of items! Thank you
I Love you're website and products. Can't wait to shop with you guys more.
Love my creepy stuff! Good fit, comfortable clothing. Great designs. Will buy more in the future.
Site and customer service are great! Loved the stickers!
There's so much to choose from and I am absolutely in love with this store!
Love this website! I will definitely be shopping again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members