VampireFreaksReviews 10,587
About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was very pleased with my entire shopping experience. I bought them for my God Daughter and she was thrilled! They even emailed me to make sure I received the delivery!
Simple ordering. Pretty satisfied with sweater. Stickers and pin surprises in package were a cool add on. Will def shop with them again since it seems customer satisfaction is a priority with them. Thanks!
Easy on-line shopping and fun products to select from. I've ordered before and my items always arrive timely and check out is easy.
Fast and easy site was easy to search etc. Happy with my order
Easy to navigate through their website! I'll definitely have to order from here again!
Always a pleasure, will continue my shopping here in the future
It was perfect, VampireFreaks has amazing customer service
Awesome and wonderful experience, I love the quality of the clothes, you can tell they're authentic. Shipping was insanely fast! And I loved the cute gifts they added with my order!
Overall, a very positive experience. Everything shipped very quickly and was precisely what I ordered.
Overall, rather positive! Very easy to shop there and lots of cute things. A little on the expensive side though.
There was one part of difficulty I encountered, I wasn't able to create an account.
I wasn't able to create an account.
Amazing service and fast shipping. I will definitely be a repeat customer.
It was pleasant and I found it easy to find what I was looking for.
Found explanation of the items and sizes of the items on site to be great! Can't wait to get my first order from here!
Found explanation of the items and sizes of the items on site to be great! Can't wait to get my first order from here!
Website is great but I wish shipping prices were cheaper
Website is great but I wish shipping prices were cheaper
Pretty easy! Simple and easy to navigate through. Easy checkout process.
Quick and easy just browse through the website and grabbed a couple things that caught my eye
Y'all are badass! Great Tee's, perfect quality and super fast shipping. Highly recommend to anyone!
Beautiful products. Purse and earrings were made of hight quality design. Beautiful craftmanship, fast delivery very happy will order again
Love everything I ordered. Arrived very fast, and no damages
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members