VampireFreaksReviews 10,577
About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy to navigate site and great layout. I found something I liked immediately and at an affordable price. It was easy going through the check out process and didn't take long at all for it to be delivered. I will definitely be shopping here again!
Very easy to navigate site and great layout.
Overall had a great experience, website is easy to navigate and check out. Also fast and easy shipping which I loved! Only downside, when I was ordering the bracelets their wasn't any size measurements, or sizing on them so I just assumed they were smaller bracelets and they weren't so ended up not fitting me :( I'd love if you guys offered more petite sizing on things
I got tripp in my size and it looked cute as hell!
Easy to find but so much to choose from. I want to buy a lot of things at once but I also don't want to go broke.
It was like any other online shopping experience. Fun I guess.
Amazing, well done packaging and came with cool stickers, shipping was fast and i was given consistent updates! Thank you
It was great! Thanks for everything... except now, when i have to enter more words than i'd like to!
Great product, quality and fast shipping. Really good quality.
I am obsessed with this store! A lot of nifty things to make my dark little heart happy
VampireFreaks never disappoints! The things I ordered were great quality and super affordable. I couldn't be happier!
I was very pleased with my entire shopping experience. I bought them for my God Daughter and she was thrilled! They even emailed me to make sure I received the delivery!
Simple ordering. Pretty satisfied with sweater. Stickers and pin surprises in package were a cool add on. Will def shop with them again since it seems customer satisfaction is a priority with them. Thanks!
Easy on-line shopping and fun products to select from. I've ordered before and my items always arrive timely and check out is easy.
Fast and easy site was easy to search etc. Happy with my order
Easy to navigate through their website! I'll definitely have to order from here again!
Always a pleasure, will continue my shopping here in the future
It was perfect, VampireFreaks has amazing customer service
Awesome and wonderful experience, I love the quality of the clothes, you can tell they're authentic. Shipping was insanely fast! And I loved the cute gifts they added with my order!
Overall, a very positive experience. Everything shipped very quickly and was precisely what I ordered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members