About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Everything went good, thanks for the free bear, they love it
Fast shipping, quality items, sizes are true to size
Nope nope nope nope nope nope nope this is bull$#*!
Annoying offer thing at the end. I don't really care if this gets featured
Great experience for my wife's birthday. She enjoyed everything that we received..
My order had Fast shipping and the company has a great selection of products.
It was great thank you so much got a few cute things
Great designs but the quality of shirt material leaves much to be desired
Easy and convenient also have a lot of cool house Wares.
Took a while for my order to be shipped but it's finally here.
It was a great experience. I can't wait to order more stuff.
Easy ordering, quick shipping and quality shirts. Great overall experience.
Good updates. Items arrived as expected, And in perfect condition
Worked great. Ordered what I needed quickly and easily.
Shipping was fast! I enjoyed the products thoroughly they were a gift for me and my boyfriend
Keeping me up to date every step of the way, where my package is and when it arrives. Thank you!
Excellent service and fast shipping/delivery
10/10 experience
Shipping was timely and products were in very good condition
Nice hopping experience, delightful products, and good selection
I'm very happy with my purchase. Exactly as described.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members