VampireFreaksReviews 10,577
About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I don't think I will ever order from this site again.
Shop wasn't working and kept asking me to use it.
Great selection of items. I appreciate the communication in the status of my order. My items arrived in great condition too.
I found exactly what I wanted and it was easy shopping.
The site is relatively easy to navigate, all items shipped in one box and arrived on time and intact. I do wish there were better tools to figure out sizing, as I ordered all clothing items in one size. One item was too small and the other too big. Other than that, great shopping experience.
I saw the umbrella on tiktok and was able to find the website easily and place my order within less than 5 minutes! Plus the shipping was quick. 10/10 experience!
It is fun and the items you have are awesome^^
She is the best and i love her so soft and cute^^
She sits next to my laptop
It is fun and the items you have are awesome^^
Amazing communication with staff and items always came pretty quickly and the quality always feels awesome! Honestly love this site so much and will be buying more things!
Good! No complaints from me. Will purchase from again in the future.
Appreciate the service and extra things as well as the follow up appreciation emails!
Very easy to order and nice things. My experience was excellent. They are sending me a new replacement spoon since mine came through the mail damaged.
I love the clothing options and the option to use after pay!
It was a fun experience from navigating the website to receiving the package. Truly a unique brand.
Easy check out, Fast delivery and great customer service
I like goth and alt clothing, and I enjoy the selection on VampireFreaks because it really scratches that itch for looking dark and mysterious.
I got an explosion of free gifts with my purchase thats so sweet of you guys! Stickers, totes, pens, etc and all packaging was really nice. And super fast delivery.
Make an easier way to change shipping address after confirming order
Great packaging and nicely shiped came earlier than I expected but I love that it did
I loved everything that i got in my order. My favorite was the bat messenger bag
Awesome on time careful packaging love the extra stickers or pins live this company
I've had a good experience even though the package arrived damaged with water. The products inside were fine.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members