VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I had a great time shopping vampire fake is an awesome place to find my goth gear
Wonderful experience as a first-time buyer! Glad you carry Killstar items and very pleased with how quickly my order was packed and shipped.
Shipping was fast, the selection of items is amazing! Every time I shop online from here I always end up thinking about the next time I'm going to order something. They never disappoint!
Thank you so much for your quality products. Everything arrived early and that was also cool. Highly recommend.
Super quick, rad clothes, I ordered some pants a little big, super easy to exchange
Amazing service we live in England and received them in under a week x
First time ordering here was overall good. Fast delivery.
I was surprised how quickly they got it to me so quickly.
Always an amazing experience. I had originally ordered a different pair but was promptly notified that the ones I ordered were out of stock. They made it very easy to either refund or choose another pair and were so helpful!
Amazing service and ship time was very quick. I had ordered on a Saturday and they were sent out by monday
I'm so glad i found the website and all the goodies they have
It was super fast and easy. Lots of cool stuff to choose from I'll definitely be recommending to my friends
Great, quick shipping, good sale prices. A good variety.
Site is Easy to use... however they should link to appropriate size charts instead of me looking them up on google for each manufacturer
Awesome and to the point. Shipping was fast and easy. Great communication
Perfect. Great items and fast shipping. I love my parasol.
Pretty easy received the sweater fast.My kid was so happy. Fit perfect.
Fine experience. No complaints at all. I will definitely be a return shopper soon.
I love my pants! And they came so fast! Also I love all the stickers and trinkets I got in my package!
Shopping with VampireFreaks is always a great experience! I'm so happy I came across them.
Good overall. Would recommend it to others. Great merchandise.
Swag Swag Swag Swag Swag Swag Swag Swag Swag Swag Swag
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!