business logo of VampireFreaks

VampireFreaksReviews 10,591

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
922
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Colorado
1 review
0 helpful votes
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I had a great time shopping vampire fake is an awesome place to find my goth gear

Date of experience: October 5, 2021
Pennsylvania
1 review
0 helpful votes
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Wonderful experience as a first-time buyer!
October 5, 2021

Wonderful experience as a first-time buyer! Glad you carry Killstar items and very pleased with how quickly my order was packed and shipped.

Date of experience: October 5, 2021
Alaska
1 review
0 helpful votes
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Shipping was fast, the selection of items is amazing! Every time I shop online from here I always end up thinking about the next time I'm going to order something. They never disappoint!

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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Thank you so much for your quality products
October 5, 2021

Thank you so much for your quality products. Everything arrived early and that was also cool. Highly recommend.

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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Super quick, rad clothes, I ordered some pants a little big, super easy to exchange

Date of experience: October 4, 2021
GB
1 review
0 helpful votes
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Amazing service we live in England and received them in under a week x

Date of experience: October 4, 2021
New York
1 review
0 helpful votes
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First time ordering here was overall good
October 3, 2021

First time ordering here was overall good. Fast delivery.

Date of experience: October 3, 2021
Connecticut
1 review
0 helpful votes
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I was surprised how quickly they got it to me so quickly.

Date of experience: October 3, 2021
Nevada
1 review
0 helpful votes
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Always an amazing experience
October 3, 2021
Updated review

Always an amazing experience. I had originally ordered a different pair but was promptly notified that the ones I ordered were out of stock. They made it very easy to either refund or choose another pair and were so helpful!

Date of experience: October 3, 2021

Amazing service and ship time was very quick
October 1, 2021
Previous review

Amazing service and ship time was very quick. I had ordered on a Saturday and they were sent out by monday

Date of experience: October 1, 2021
California
2 reviews
0 helpful votes
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I'm so glad i found the website and all the goodies they have

Date of experience: October 2, 2021
Florida
1 review
0 helpful votes
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It was super fast and easy
October 2, 2021
Updated review

It was super fast and easy. Lots of cool stuff to choose from I'll definitely be recommending to my friends

Date of experience: October 2, 2021

It was super fast and easy
September 20, 2021
Previous review

It was super fast and easy

Date of experience: September 20, 2021
New York
1 review
0 helpful votes
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Great, quick shipping, good sale prices
October 2, 2021
Updated review

Great, quick shipping, good sale prices. A good variety.

Date of experience: October 2, 2021

Site is Easy to use...
May 25, 2020
Previous review

Site is Easy to use... however they should link to appropriate size charts instead of me looking them up on google for each manufacturer

Date of experience: May 25, 2020
New York
1 review
0 helpful votes
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Awesome and to the point
September 30, 2021

Awesome and to the point. Shipping was fast and easy. Great communication

Date of experience: September 30, 2021
Washington
1 review
0 helpful votes
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Perfect
September 30, 2021

Perfect. Great items and fast shipping. I love my parasol.

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Pretty easy received the sweater fast.My kid was so happy. Fit perfect.

Date of experience: September 30, 2021
Michigan
1 review
0 helpful votes
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Fine experience
September 29, 2021

Fine experience. No complaints at all. I will definitely be a return shopper soon.

Date of experience: September 29, 2021
Massachusetts
1 review
0 helpful votes
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I love my pants!
September 29, 2021

I love my pants! And they came so fast! Also I love all the stickers and trinkets I got in my package!

Date of experience: September 29, 2021
Illinois
1 review
0 helpful votes
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Shopping with VampireFreaks is always a great experience! I'm so happy I came across them.

Date of experience: September 29, 2021
Illinois
1 review
0 helpful votes
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Good overall
September 28, 2021

Good overall. Would recommend it to others. Great merchandise.

Date of experience: September 28, 2021
Massachusetts
1 review
0 helpful votes
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Swag Swag Swag Swag Swag Swag Swag Swag Swag Swag Swag

Date of experience: September 28, 2021