business logo of VampireFreaks

VampireFreaksReviews 10,617

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
923
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Texas
1 review
0 helpful votes
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I'm a fan
October 24, 2021

I'm a fan. (>'-')> <('-'<)^('-')^ v('-')v(>'-')> (^-^)

Date of experience: October 24, 2021
Georgia
1 review
0 helpful votes
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Fast delivery, very satisfied with product quality and fit

Date of experience: October 23, 2021
Texas
1 review
0 helpful votes
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Sent me the wrong item which was cheaper than what I paid for. Never got thr right item, got refunded.

Date of experience: October 23, 2021
Massachusetts
1 review
0 helpful votes
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The item I wanted was out of stock so I asked to be notified when it was in stock. Two days later, I was able to place my order.

Date of experience: October 22, 2021
Colorado
1 review
0 helpful votes
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Nice hopping experience, delightful products, and good selection

Date of experience: October 22, 2021
Canada
1 review
0 helpful votes
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Good
October 21, 2021

Good. As described. Not sure what to say. Fast shipping.

Date of experience: October 21, 2021
Kentucky
3 reviews
10 helpful votes
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Oh yeah I dig this
October 21, 2021

Yeah I love this store like omg my mom and dad don't understand me so i like like live in the woods and its like crazy so like here is a photo of me in the woods and i like in the background.

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Date of experience: October 21, 2021
Pennsylvania
1 review
0 helpful votes
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It was simple, fun, exactly described I'd shop here again soon.

Date of experience: October 20, 2021
Pennsylvania
1 review
0 helpful votes
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I love that I can get products like the purse I order to fit with my lifestyle as well as being a help LARP also fast shipping it's nice to have something close.

Date of experience: October 20, 2021
Nevada
1 review
0 helpful votes
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I will probably order from this site again, or I recommend that people shop here :)

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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Great!
October 18, 2021

Great! It was my first time shopping with you all and i enjoyed it very much!

Date of experience: October 18, 2021
Pennsylvania
1 review
0 helpful votes
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I purchased jeans that ripped almost immediately
November 17, 2021

I purchased jeans that ripped almost immediately. I reach out to Customer Service, only to be told that having them for less than two weeks is 'a while' and that the best they could do is give me a 20% Off coupon. Come on. $72 for jeans that rip after only being worn twice? Nobody in their right mind would settle for that. Do better. A refund or replacement is the way to make this right.

Date of experience: October 18, 2021
Virginia
1 review
0 helpful votes
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Site was easy to navigate, and google return you in my search list when I was looking for a pair of red, plaid pants.

Date of experience: October 18, 2021
Oregon
1 review
0 helpful votes
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I will order from Vampirefreaks again!
October 17, 2021

I will order from Vampirefreaks again! The package Arrived on time with everything I ordered plus a couple gifts!

Date of experience: October 17, 2021
Texas
1 review
0 helpful votes
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Always have the best and easiest shopping experience. :) Stay spooky. <3

Date of experience: October 17, 2021
Minnesota
1 review
0 helpful votes
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Purchasing the product was smooth, it came in on time and it came with cool updates on community gatherings. The product is even more intense then it looked on the site. Sweet stuff!

Date of experience: October 17, 2021
Oklahoma
1 review
0 helpful votes
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Easy and quick very nice quality they seem to run a little small so get a size bigger

Date of experience: October 17, 2021
Canada
1 review
0 helpful votes
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Really easy and seamless, shipping was faster than expected.

Date of experience: October 16, 2021
New York
1 review
0 helpful votes
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Everything came so quick, 3 days after i purchased to be exact, everything fits and i love them, will be purchasing again soon :))

Date of experience: October 16, 2021
North Carolina
1 review
0 helpful votes
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The website was very easy to navigate, I found what I was looking for very easily. My phone or the website changed the size that I wanted from small to a medium but that was no problem. I emailed the store and they were able to email me back and fix my order to the correct size I wanted within 24hrs. Also the package arrived a day quicker.

Date of experience: October 16, 2021