About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent quality material
A bit larger than expected but is manageable
Great fast response to a sizing question. Easy returns.
Super easy! I love my lil grumpy bear :) zipper came broke tho :(
It had wonderful clothing. Although the dress was a lot longer than i thought.
Easy to shop, good quality products, definitely will buy again from this company.
Shipped a little slowly, but otherwise it was A-Okay!
Has not shipped as quickly as indicated/anticipated, so still awaiting my order.
Easy to order and received in good time. VF has some of the best clothes out there :)
Great customer service & shipping! I enjoyed the product, perfect fit
You guys rock, I love all of your goth and unique stuff
Perfect. I love shopping here. This has became my new goto store for sweatshirts
It was quick n easy wish ya restocked on more sizes for other clothing tho but I'm not complaining
Arrived very fast. My daughter loves the pants and they fit great. True to size.
Great, no problems. Cute shelves, will order again
You guys are one of the best places to shop at for a goth.
You guys are one of the best places to shop at for a goth.
Nice and fast service…very helpful with my no experience…
Love VampireFreaks! They always have cool stuff and ship promptly.
Best online site! Have nice sizes and the style i am looking for love it!
Best online site! Have nice sizes and the style i am looking for love it!
Fast delivery, no damages to the products i ordered.
Always finding great deals! I love their products from sweats to jewelry.
I Love This Site. Great selection and themes. This is all me all day!
Great site - gathering things from others that were sold out!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members