About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Sustainability
Product
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great arrived on time. Good product. Worth the money i spent
Great, fabulous, amazing, life changing, beautiful,
Fast shipping and friendly service will do business again very soon!
Love your site so much! And the little gifts were perfect
Easily navigation and great response to broken item
I bought the item as a gift which hasn't been gifted yet. I'm sure he'll love it though!
Got some great shirts! Super fast shipping too! It was an overall positive experience.
So easy to find everything I need, There's always something new at great prices
So easy to find everything I need, There's always something new at great prices
Excellent value! Great selections!I love finding unique items!
Lovely! The green skirt is so pretty! The Victorian skirt was perfect for a family dinner- and not too long!
Decent although the shipping took a little longer than i expected
Fast shipping, great products and they even threw in some freebies!
Great experience. Was able to easily find and order everything
Best service, fast shipping and they have cool stuff
Fast shipping and very good quality of the product.
It went really well, and I received my package in a timely manner!
Fast delivery and excellent customer service. Cheap shipping.
Everything was fast and prompt. No delays. Good prices on the boots.
Items only took like a week to arrive and everything is really high quality!
Straightforward intuitive. Quick shipping. We'll packaged
Father's Day gifts. He loved them, items came super quickly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members