About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Product
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was simple :D hopefully I get paid when there's a sale
Easy to order, usually has 90% of items I enjoy in stock.
Great overall experience, order arrived on time and everything was what my daughter wanted.
Amazing, fantastic, I will definitely be buying more
Fast shipping. Awesome product. Packaged with care
Love the packaging, price, and quality. Thank you!
Very fast shipping. Items as described thank you! Great customer service!
Order came pretty quick and was as expected, the product just didn't suit me.
Normal process. Not sure what you want other than that
Quick, friendly great selection. Communication kept me updated on order.
Seems good for a first experience, smooth transaction
Been a great experience and I will be buying more from them in the future.
Always a quick and user-friendly experience with Vampirefreaks!
Fantastic products. Great service and fast shipping
Good, came super fast and love the product. Customer service was great
Easy shopping experience. The site has great items that are good quality.
It was really nice, and easy to shop at vampirefreaks!
Simple, fast, & easy process. Very satisfied. Love the products.
Nice selection, easy website navigation, free shipping and overall good experience
Love my new striped pants they arrived so quickly <3
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members