About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Product
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to order and the item is good quality I will definitely shop here again
You have a very simple and easy layout for your website. :)
Your website is really easy to use. It was super simple and I was able to find what I wanted super quick.
Your website is really easy to use.
I love VampireFreaks because the products are great
Very pleased thanks was looking for a change of life style
Love this new website. I will continue to shop here in the future.
User interface is great, checkout was easy, returns and exchanges are painless
Prompt shipment, excellent communication, great packaging, a pleasure to do business with.
Awesome bag for my daughter. Came in few days and with some extra swag (stickers)
Love everything I ordered. Arrived very fast, and no damages
Quick shipping and great products A+. I highly recommend.
Easy to navigate, received products as expected...
Yes great thank you very much, delivery was quite fast
Great communication and speedy shipping. Love the little extras that were included
Excellent service. Very good quality. Received quickly.
…i don't know what to write (twenty three characters)
Love my new wallet so much! Came a lot faster than expected.
Fantastic, would buy from you guys way more often!
Shopping has been wonderful! Packages came nicely and on time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members