VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I needed a coffin shaped wall shelf for a collection I wanted to display. I Google-searched and Vampire Freaks popped up with several styles, but one in particular that fit my needs size-wise and was very reasonably priced. I'm a Halloween enthusiast but was surprised that I hadn't yet discovered Vampire Freaks. I made my online purchase and it arrived just a few short days later. I'm very happy with VF's online experience and product quality!
I wish I could buy everything!
Although... The calf height boots are a bummer cuz I gotta modify them to actually fit my legs. I got chunky calves.
Great shirts, great price, great quality. Easy to order. Shipped fast.
Good shopping experiences and arrived on time. Have shopped here twice and would do so again.
The blanket was even better in person! Love it and definitely ordering again!
Great service! Easy to navigate site and quick delivery.
It was really nice, everything i got was super nice and exactly what i expected :) love the stickers, pen, and bracelet as well^__^ never seen a syringe pen before, coolest thing ever
It was great. Everything was great quality and just what I wanted.
I love everything! It arrived so quickly it surprised me.
The parasol was so beautiful! It came quick and super wrapped for safety I'm so happy with my purchase!
It was really easy to order everything I wanted, and even found a cool necklace to add to my order along the way.
It's shopping online, not much more to say. You find things you like, then you buy if you can afford it.
Not too happy about the C. O. D. Charges. Makes everything you buy more expensive. Sucks, but it is what it is.
Quick shipping, free gifts along with the purchase and it was great quality too!
Shipped quickly and got here quick. My item was in perfect condition and it came with extra goodies! I loved everything.
I found 2 pairs of shorts I love, and I have only a ever bought one pair of shorts, ever!
So this was a big deal.
They fit perfectly and I'm happy with them!
I absolutely love this site and everything you can buy from it it was shipped fast and beautifully and even got extra freebies I loved my order thank you so much!
Absolutely adore the site and all they have to offer. Definitely size inclusive and will be a repeat customer.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!