business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Florida
1 review
0 helpful votes
Follow gwen K.
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I regret not waiting a week or two so i could've gotten the free gift that they give out on some orders, but other than that it was great! My stuff arrived in a cardboard box which i loved (simply because i like opening boxes) and included a bunch of little free stuff like a sticker and a syringe shaped pen

Date of experience: May 20, 2022
Florida
1 review
0 helpful votes
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Very cute and comfy boots!
May 20, 2022

They run small but I have received so many compliments! Perfect for nights out!

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Great ease of ordering
May 20, 2022

Great ease of ordering. Wonderful selections! I absolutely loved each piece included!

Date of experience: May 20, 2022
Washington
1 review
0 helpful votes
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Loved the first purchase, would buy again!
May 19, 2022
Updated review

Loved the first purchase, would buy again! The second is even better. Fast shipping, great service.

Date of experience: May 19, 2022

Super fast shipping!
March 10, 2022
Previous review

Super fast shipping! Love the shirt! Get a lot of compliments on it.

Date of experience: March 10, 2022
Illinois
1 review
0 helpful votes
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Happily splurged on me for once
May 19, 2022

I rarely splurge on myself, but when I found that a printed skull purse strap was broken, and needed a new one I went on the search for a replacement. I had 2 requirements, had to have a skull or many skulls on it, and not be massive. I hadn't heard about VampireFreaks prior to this, and was super happy with the selection of not just purses but everything else. I ended up buying probably way too much, but satisfied my inner 90's goth self. I even told my husband I wish this was around 30 years.

Date of experience: May 19, 2022
Mississippi
1 review
0 helpful votes
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Goth AF, fun, and professional
May 18, 2022

I loved purchasing from this site. Not only did everything come packaged neatly and in great condition, they added a bunch of fun random stuff to add their own flair to it all.

This is a great example of a company that gives off a strong personality while not forgetting the parts that matter most. I felt very up to speed on my order and very well taken care of.

Quality shopping experience!

Date of experience: May 18, 2022
Ohio
1 review
0 helpful votes
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Bigger than expected
May 18, 2022

This was a great buy! Shipped fast and it's actually way bigger than I thought it was gonna be! It's also very well made!

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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I made the mistake of ordering the wrong size shoe, and realized it after I had already placed an order. I contacted VampireFreaks directly, and they are sending me the right size! Excellent customer service! Thank you so much.

*I unfortunately had to send the shoes back becuase they were too small. I am hoping that they are received by VampireFreaks soon and I'll able to exchange for a size 8. This is my first pair of Demonia shoes, and I don't have my sizing figured out!

Date of experience: May 17, 2022
Louisiana
1 review
0 helpful votes
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My review
May 16, 2022

Got stuff for my picky granddaughter and she loves them. However, one ear cuff was to big.

Date of experience: May 16, 2022
North Carolina
1 review
0 helpful votes
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Quick and easy!
May 16, 2022
Updated review

Quick and easy! I love the site. Every time I go I find something I want.

Date of experience: May 16, 2022

Always a great experience
March 30, 2022
Previous review

Always a great experience.

Date of experience: March 30, 2022

So far so good
March 1, 2022
Previous review

So far so good. I was really impressed by all the items you had.

Date of experience: March 1, 2022

Nice site and easy to navigate
February 27, 2022
Previous review

Nice site and easy to navigate.

Date of experience: February 27, 2022
Florida
1 review
0 helpful votes
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A good site
May 15, 2022

Love the items that the site has to offer and would plan to see what's the next item

Date of experience: May 15, 2022
New York
1 review
0 helpful votes
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Easy check out & fast shipping!
May 15, 2022

VampireFreaks have a great selection of clothes and accessories that interest me, and I believe their prices are fair. Checkout was simple and shipping was fast. I appreciate the extra goodies I received from them.

Date of experience: May 15, 2022
Ohio
2 reviews
0 helpful votes
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Checkout was fast and easy!
May 15, 2022

Checkout was fast and easy! Can't wait to get my leggings!

Date of experience: May 15, 2022
Massachusetts
1 review
0 helpful votes
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Great brand!
May 15, 2022

Great brand! Fast delivery and amazing quality some items are very pricy but it makes sense because of the quality of them

Date of experience: May 15, 2022
Alaska
1 review
0 helpful votes
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Awesome products & fast shipping
June 14, 2022
Updated review

Love vampire freaks! Shipping was very fast to Alaska. Will definitely buy from you guys again

Date of experience: May 15, 2022

Love vampire freaks!
May 3, 2022
Previous review

Love vampire freaks!

Date of experience: May 3, 2022
Louisiana
1 review
0 helpful votes
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Frenchie with french bread
May 14, 2022

I definitely will be buying again lol. Cool store, great idea. Wish y'all had bigger marketing, this is very neat.

Date of experience: May 14, 2022
Florida
3 reviews
0 helpful votes
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I got the shorts yesterday and I love them, probably should have bought more than one pair. Might next week if you still have my size.

Date of experience: May 14, 2022

Always easy
April 28, 2022
Previous review

Always easy

Date of experience: April 28, 2022

Quick and easy
July 13, 2021
Previous review

Quick and easy,

Date of experience: July 13, 2021
Illinois
1 review
0 helpful votes
Follow Rachael F.
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So far I love all the selections and everything seems great so far. I loved everything I ordered and the most fun and thrilling part was receiving the extra goodies of stickers, pins and a pen! I could tell it was packed gently and with care. I will definitely be ordering again and thank you so much!

Date of experience: May 14, 2022
Texas
1 review
0 helpful votes
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Cool place
May 14, 2022

Great looking stuff and they were very communicative with shipping which is great because I wanna know where my items are.

Date of experience: May 14, 2022
Washington
1 review
0 helpful votes
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Good organized fun funky fresh sexy tasty delicious

Date of experience: May 14, 2022