VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I regret not waiting a week or two so i could've gotten the free gift that they give out on some orders, but other than that it was great! My stuff arrived in a cardboard box which i loved (simply because i like opening boxes) and included a bunch of little free stuff like a sticker and a syringe shaped pen
They run small but I have received so many compliments! Perfect for nights out!
Great ease of ordering. Wonderful selections! I absolutely loved each piece included!
Loved the first purchase, would buy again! The second is even better. Fast shipping, great service.
Super fast shipping! Love the shirt! Get a lot of compliments on it.
I rarely splurge on myself, but when I found that a printed skull purse strap was broken, and needed a new one I went on the search for a replacement. I had 2 requirements, had to have a skull or many skulls on it, and not be massive. I hadn't heard about VampireFreaks prior to this, and was super happy with the selection of not just purses but everything else. I ended up buying probably way too much, but satisfied my inner 90's goth self. I even told my husband I wish this was around 30 years.
I loved purchasing from this site. Not only did everything come packaged neatly and in great condition, they added a bunch of fun random stuff to add their own flair to it all.
This is a great example of a company that gives off a strong personality while not forgetting the parts that matter most. I felt very up to speed on my order and very well taken care of.
Quality shopping experience!
This was a great buy! Shipped fast and it's actually way bigger than I thought it was gonna be! It's also very well made!
I made the mistake of ordering the wrong size shoe, and realized it after I had already placed an order. I contacted VampireFreaks directly, and they are sending me the right size! Excellent customer service! Thank you so much.
*I unfortunately had to send the shoes back becuase they were too small. I am hoping that they are received by VampireFreaks soon and I'll able to exchange for a size 8. This is my first pair of Demonia shoes, and I don't have my sizing figured out!
Quick and easy! I love the site. Every time I go I find something I want.
So far so good. I was really impressed by all the items you had.
Love the items that the site has to offer and would plan to see what's the next item
VampireFreaks have a great selection of clothes and accessories that interest me, and I believe their prices are fair. Checkout was simple and shipping was fast. I appreciate the extra goodies I received from them.
Checkout was fast and easy! Can't wait to get my leggings!
Great brand! Fast delivery and amazing quality some items are very pricy but it makes sense because of the quality of them
Love vampire freaks! Shipping was very fast to Alaska. Will definitely buy from you guys again
I definitely will be buying again lol. Cool store, great idea. Wish y'all had bigger marketing, this is very neat.
I got the shorts yesterday and I love them, probably should have bought more than one pair. Might next week if you still have my size.
So far I love all the selections and everything seems great so far. I loved everything I ordered and the most fun and thrilling part was receiving the extra goodies of stickers, pins and a pen! I could tell it was packed gently and with care. I will definitely be ordering again and thank you so much!
Great looking stuff and they were very communicative with shipping which is great because I wanna know where my items are.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!