business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New Jersey
1 review
0 helpful votes
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Very easy to navigate site and awesome stuff. Good quality and comfortable too!

Date of experience: May 31, 2022
New York
1 review
0 helpful votes
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I ordered an octopus parasol from VampireFreaks. It arrived quickly and in perfect shape. Overall great experience would reccomend to friends.

Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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Obsessed with everything!
May 31, 2022

Obsessed with everything!
Such good quality!
My daughter loves everything

Date of experience: May 31, 2022
Michigan
1 review
0 helpful votes
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My order arrived really quickly
May 31, 2022

My order arrived really quickly. It shipped two days after I ordered and arrived two days after that (four days from order to delivery). The packaging was in good condition and the product is good quality.

Date of experience: May 31, 2022
Indiana
1 review
0 helpful votes
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It was great!
May 30, 2022

It was great! My daughter is very happy with her new pants!

Date of experience: May 30, 2022
Utah
1 review
0 helpful votes
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My experience has always been great with them!
May 29, 2022
Updated review

My experience has always been great with them! I would definitely recommend them!

Date of experience: May 29, 2022

Amazing amazing amazing amazing amazing amazing amazing
August 19, 2021
Previous review

Amazing amazing amazing amazing amazing amazing amazing

Date of experience: August 19, 2021
Indiana
1 review
0 helpful votes
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I was very pleased by the amount of extra swag that was included in my package.

Date of experience: May 29, 2022
Montana
1 review
0 helpful votes
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They have such amazing things
May 29, 2022

They have such amazing things. I bought the bone unicorn for a friend. It is PERFECT! Shipped fast, came in exactly how it looked in the photos. They sent along cute stickers too. Love the follow up to make sure I got it. Will be buying from this shop again

Date of experience: May 29, 2022
West Virginia
1 review
0 helpful votes
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So many awesome things to pick from, I love everything I got! Great additions to my house and the company was so awesome to add little extras in my box which makes it really seem like they care about their customers!

Date of experience: May 29, 2022
Oregon
1 review
0 helpful votes
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It was hard to narrow down my list of what I wanted from the site. There are so many amazing products that I want to have or try.

Date of experience: May 29, 2022
Washington
1 review
0 helpful votes
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Okay, I have a black cat and I wanted her to look more badass. She definitely looks more badass now!

Date of experience: May 29, 2022
Colorado
1 review
0 helpful votes
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Very easy to use and happy to find what I was looking for.

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Really loved the dress
May 28, 2022

Really loved the dress. Fit perfect. Will shop again

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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No complaints!
May 28, 2022

No complaints! Products came in tact and they look awesome.

Date of experience: May 28, 2022
Mississippi
1 review
0 helpful votes
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Amazing experience, product exceeded my expectations!

Date of experience: May 28, 2022
Arizona
1 review
0 helpful votes
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Wonderful!
May 28, 2022

Wonderful! Definitely will be purchasing more in the future. Thanks again!

Date of experience: May 28, 2022
New Mexico
2 reviews
0 helpful votes
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Super fast delivery!
May 28, 2022

Super fast delivery! Great products! Everything was great!

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Items arrives as described
May 28, 2022

Items arrives as described. Fast shipping. Well packaged. Will be shopping again.

Date of experience: May 28, 2022
Virginia
1 review
0 helpful votes
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Love this website!
May 27, 2022

Love this website! I will definitely be shopping again

Date of experience: May 27, 2022
Colorado
1 review
0 helpful votes
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Beautiful product, fast delivery. The umbrella/parasol I ordered came just as described.

Date of experience: May 27, 2022