VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Very easy to navigate site and awesome stuff. Good quality and comfortable too!
I ordered an octopus parasol from VampireFreaks. It arrived quickly and in perfect shape. Overall great experience would reccomend to friends.
Obsessed with everything!
Such good quality!
My daughter loves everything
My order arrived really quickly. It shipped two days after I ordered and arrived two days after that (four days from order to delivery). The packaging was in good condition and the product is good quality.
It was great! My daughter is very happy with her new pants!
My experience has always been great with them! I would definitely recommend them!
Amazing amazing amazing amazing amazing amazing amazing
They have such amazing things. I bought the bone unicorn for a friend. It is PERFECT! Shipped fast, came in exactly how it looked in the photos. They sent along cute stickers too. Love the follow up to make sure I got it. Will be buying from this shop again
So many awesome things to pick from, I love everything I got! Great additions to my house and the company was so awesome to add little extras in my box which makes it really seem like they care about their customers!
Really loved the dress. Fit perfect. Will shop again
No complaints! Products came in tact and they look awesome.
Wonderful! Definitely will be purchasing more in the future. Thanks again!
Super fast delivery! Great products! Everything was great!
Items arrives as described. Fast shipping. Well packaged. Will be shopping again.
Love this website! I will definitely be shopping again
Beautiful product, fast delivery. The umbrella/parasol I ordered came just as described.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!