VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I love VampireFreaks! Positive experience every single time I have shopped here.
Great experience. Products always arrive quickly and are great quality.
Excellent! I love these creepy products, they are perfect!
Shipping was surprisingly fast. All products were packed well and arrived in perfect condition. The extra stickers and pins were a very pleasant surprise
Excellent! Great customer service and quality items!
Quick and Easy process. I received my order promptly. And I love that I got stickers, a pin, syringe pens, and a coupon for my next order. I will definitely come back to order again!
We love everything we ordered. It were great. Thank you.
Shipped quickly and the products were pretty, sturdy, and as advertised!
Great first time purchase! Will use this site again, looking for a cool bat or skull necklace!
Product was great. Super cheap. Fit well and was accurately represented in the photos.
Totally awesome from start to delivery! Looking forward to placing another order in the future.
Good prices, if you're looking for different style of clothing this is a good place to get it. I'd like to see a wider range of t-shirts though.
Always great products! My brother and I love the sweatshirts and designs!
I received my package in a timely manner and the product I received was in absolute perfect condition! I was given updates as often as possible to ease my anxieties about online shopping and they even checked in with me to ensure I actually received my package. Will definitely be shopping with them again in the future.
First time ordering. So far so good. Maybe I'll order again...
5 stars love em. The only place to get true tripp wear anymore!
3 stars for now, if it ships fast & quality is great you'll get 5 stars.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!