VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I always have a good experience. Nice selection of Goth items was several unique items that you don't see your other sites.
EASY AND QUICK process thank you! The product was in prestige condition and I loved the materials they used
I'm honestly just thrilled that VampireFreaks is still a thing, it just warms my little Goth heart.
I bought a car air freshener. It is nice and cute and i appreciate the stickers included
One of my belts was fantastic
The other (which was the same size apparently as the first belt) was worthless because it was much smaller.
Waste of 50$, probably won't shop here again.
Great experience! Shipped quickly. Very nicely packaged! Great communication! Will DEFINITELY purchase from VampireFreaks again! Thanks so much!
Loved the little extras i almost accidentally threw out
The ordering process was really easy. Received my items in a timely manner.
Thank you so much for the pen and stickers! Bag was great!
Straightforward intuitive. Quick shipping. We'll packaged
All the cute stuff n accessories. My order came within a week. I appreciate the free goodies included the stickers are great.
Quick and fast service. Too many choices. Check out was smooth.
Love shopping online. It's quick, convenient and private.
Everything was smooth. Had exactly what I was looking for.
The first item ordered was lost in transit but upon notification Vampire Freaks INSTANTLY had a replacement in the mail. Communication was the best I have ever had from an online seller and I will gladly order more from them. I highly recommend Vampire Freaks!
Quick shipping will be ordering more products. Very pleased with quality of material used.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!