business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New York
1 review
0 helpful votes
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I love everything i just with the little tripp tag was red

Date of experience: July 1, 2022
Michigan
1 review
0 helpful votes
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I always have a good experience
July 1, 2022

I always have a good experience. Nice selection of Goth items was several unique items that you don't see your other sites.

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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EASY AND QUICK process thank you! The product was in prestige condition and I loved the materials they used

Date of experience: July 1, 2022
Alaska
1 review
0 helpful votes
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I'm honestly just thrilled that VampireFreaks is still a thing, it just warms my little Goth heart.

Date of experience: July 1, 2022

Website is easy to use
September 6, 2021
Previous review

Website is easy to use.

Date of experience: September 6, 2021
Montana
1 review
0 helpful votes
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I bought a car air freshener
June 30, 2022

I bought a car air freshener. It is nice and cute and i appreciate the stickers included

Date of experience: June 30, 2022
Washington
1 review
0 helpful votes
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One of my belts was fantastic
July 30, 2022

One of my belts was fantastic

The other (which was the same size apparently as the first belt) was worthless because it was much smaller.

Waste of 50$, probably won't shop here again.

Date of experience: June 30, 2022
Florida
1 review
0 helpful votes
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Great experience!
June 30, 2022

Great experience! Shipped quickly. Very nicely packaged! Great communication! Will DEFINITELY purchase from VampireFreaks again! Thanks so much!

Date of experience: June 30, 2022
Illinois
1 review
0 helpful votes
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Loved the little extras i almost accidentally threw out

Date of experience: June 30, 2022
Michigan
1 review
0 helpful votes
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The ordering process was really easy. Received my items in a timely manner.

Date of experience: June 30, 2022
Utah
1 review
0 helpful votes
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Everything I've gotten from this site is genuine quality. Nothing on here is cheaply made.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Thank you so much for the pen and stickers! Bag was great!

Date of experience: June 29, 2022
Georgia
1 review
0 helpful votes
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I can't tell y'all how happy I am with my purse and the cute stickers in it!

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Straightforward intuitive
June 29, 2022

Straightforward intuitive. Quick shipping. We'll packaged

Date of experience: June 29, 2022
Arizona
1 review
0 helpful votes
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All the cute stuff n accessories
June 29, 2022

All the cute stuff n accessories. My order came within a week. I appreciate the free goodies included the stickers are great.

Date of experience: June 29, 2022
New Jersey
1 review
0 helpful votes
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Amazing product and fast shipping, includes many extra items that are very cute

Date of experience: June 28, 2022
California
1 review
0 helpful votes
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Quick and fast service
June 28, 2022
Updated review

Quick and fast service. Too many choices. Check out was smooth.

Date of experience: June 28, 2022

Love shopping online
January 7, 2022
Previous review

Love shopping online. It's quick, convenient and private.

Date of experience: January 7, 2022

Everything was smooth
July 29, 2021
Previous review

Everything was smooth. Had exactly what I was looking for.

Date of experience: July 29, 2021
Illinois
1 review
0 helpful votes
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They delivered my purchase really fast and has really nice packaging to protect it.

Date of experience: June 28, 2022
New Mexico
1 review
0 helpful votes
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VampireFreaks had quick shipping, good prices, and they were very friendly. We got got some cool stickers and pens in the package which was a fun treat.

Date of experience: June 28, 2022
Illinois
2 reviews
0 helpful votes
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The first item ordered was lost in transit but upon notification Vampire Freaks INSTANTLY had a replacement in the mail. Communication was the best I have ever had from an online seller and I will gladly order more from them. I highly recommend Vampire Freaks!

Date of experience: June 28, 2022
Texas
2 reviews
0 helpful votes
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Quick shipping will be ordering more products. Very pleased with quality of material used.

Date of experience: June 28, 2022