VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I loved it! Everything was good quality and it all arrived quickly :))
Delivery was quick and painless. Took less time than anticipated.
Arrived super fast. Very reasonably priced.and good quality
VampireFreaks is always easy to navigate, they show when something is low in stock, and their site is always so clean to view.
Easy to navigate, painless, a delightful experience.
Quick, easy to navigate, clean platform, plenty of variety
Everything is easy to navigate and smooth to operate as well as understand.
It was an easy and pleasant experience as usual. Their website is nicely designed and easy to use. I have shopped with them plenty of times and have never had a problem.
I liked what I saw and got what I wanted. I'm happy with the product quality and appreciated the quick shipping.
Fast delivery and wonderful shirts! T-shirts are great for summer because of the thin material. Good all around product!
I love the pants I bought
It was my first time shopping with you guys. 10/10 I will be ordering again :)
The products arrived sooner then I expected! I love it!
Great company and fast shipping! The products on here are of amazing quality!
Very pleasant. Wide variety of items. Absolutely loved it
So happy w my purchase. Shipped promptly & exactly as described
Good updates. Items arrived as expected, And in perfect condition
Always happy to buy from the site. Shipping is super quick and my order came with free goodies. Who doesn't like free
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!