business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Texas
1 review
0 helpful votes
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I loved it!
July 5, 2022

I loved it! Everything was good quality and it all arrived quickly :))

Date of experience: July 5, 2022
Florida
3 reviews
0 helpful votes
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Good customer service, responded to my email concerns

Date of experience: July 5, 2022
Canada
2 reviews
0 helpful votes
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Delivery was quick and painless
July 5, 2022

Delivery was quick and painless. Took less time than anticipated.

Date of experience: July 5, 2022
Ohio
1 review
0 helpful votes
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Arrived super fast..
July 5, 2022

Arrived super fast. Very reasonably priced.and good quality

Date of experience: July 5, 2022
Pennsylvania
1 review
0 helpful votes
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VampireFreaks is always easy to navigate, they show when something is low in stock, and their site is always so clean to view.

Date of experience: July 4, 2022

Easy to navigate, painless, a delightful experience
May 14, 2022
Previous review

Easy to navigate, painless, a delightful experience.

Date of experience: May 14, 2022

Quick, easy to navigate, clean platform, plenty of...
February 14, 2022
Previous review

Quick, easy to navigate, clean platform, plenty of variety

Date of experience: February 14, 2022

Everything is easy to navigate and smooth to operate...
February 6, 2022
Previous review

Everything is easy to navigate and smooth to operate as well as understand.

Date of experience: February 6, 2022

Quick, easy, clear to understand
December 12, 2021
Previous review

Quick, easy, clear to understand

Date of experience: December 12, 2021
New York
1 review
0 helpful votes
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It was an easy and pleasant experience as usual. Their website is nicely designed and easy to use. I have shopped with them plenty of times and have never had a problem.

Date of experience: July 4, 2022
Massachusetts
1 review
0 helpful votes
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Amazing experience, great website layout, fast shipping to Canada

Date of experience: July 4, 2022
South Carolina
1 review
0 helpful votes
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I'm glad I received my items and that this site is a good site to order things from

Date of experience: July 4, 2022
Norway
1 review
0 helpful votes
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Fast shipping and got fun stickers and extra gifts, really happy!

Date of experience: July 4, 2022
Nevada
1 review
0 helpful votes
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I liked what I saw and got what I wanted. I'm happy with the product quality and appreciated the quick shipping.

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
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Fast delivery and wonderful shirts! T-shirts are great for summer because of the thin material. Good all around product!

Date of experience: July 3, 2022
Arizona
1 review
0 helpful votes
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I love the pants I bought
July 3, 2022

I love the pants I bought
It was my first time shopping with you guys. 10/10 I will be ordering again :)

Date of experience: July 3, 2022
Utah
1 review
0 helpful votes
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The products arrived sooner then I expected! I love it!

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
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The hair dye i ordered was the best one I've used yet. Plus the stickers are always so fun.

Date of experience: July 2, 2022
Washington
1 review
0 helpful votes
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Great company and fast shipping! The products on here are of amazing quality!

Date of experience: July 2, 2022
Arkansas
1 review
0 helpful votes
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Very pleasant
July 2, 2022

Very pleasant. Wide variety of items. Absolutely loved it

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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So happy w my purchase
July 2, 2022

So happy w my purchase. Shipped promptly & exactly as described

Date of experience: July 2, 2022
Minnesota
1 review
0 helpful votes
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It was good good vibes good ordering good products good stuff

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
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Good updates
July 2, 2022

Good updates. Items arrived as expected, And in perfect condition

Date of experience: July 2, 2022
Missouri
1 review
0 helpful votes
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Always happy to buy from the site. Shipping is super quick and my order came with free goodies. Who doesn't like free

Date of experience: July 2, 2022